Hi,
We are a paint merchant with a trade counter, ecommerce site, and a few delivery vans. When a sales order is picked and we cannot complete the whole order, we can adjust a line but it won't allow us to process an invoice, please advise?
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Hello Mark,
I'm glad you're using Odoo for your business !
Would it be possible that you only have the "Sales" app install and not the "Invoicing" or "Accounting" app ? Odoo is a modular program and main business flows must be installed very easily by clicking "Install" in the integrated Apps application
Don't hesitate to join screenshots to your post (you can blur all the private information) so that I can help you more precisely
If you need more help with the configuration of your database, don't hesitate to contact us via https://www.odoo.com/contactus so that you can get all the help you need to get started
Hope this helps!
Kind regards,
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