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1 Atsakyti
478 Rodiniai

How can I receive an email notification whenever anyone purchases something from the shop online?

I went to the Email Templates and added the address in Cc to either "Purchase: Purchase Order" or to "Sales: Order Confirmation" but nothing happened 🥲

Portretas
Atmesti
Best Answer

Hi,
If you add CC in sale order confirmation email template, you are expected to receive an email on order confirmation, can you confirm if the system is sending email correctly ? May be you can check the emails menu and see if there is any failed emails and also ensure that the placed order get confirmed.

Thanks

Portretas
Atmesti
Autorius

Hi, it's a bit odd: if I add a direct email address I receive it, but if I add a mailing list (which would be useful, since my info@ address is actually a mailing list that redirects to two people) I get nothing.

Normally I can send emails to that mailing list, so not sure where the problem could be.

Where do I check the email logs in Odoo?

Autorius

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