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George Markatatos

Hello, I get an error when trying to enable eCommerce or Sales in odoo community edition. The error is:


Invalid Operation

Unable to install module "account_peppol" because an external dependency is not met: External dependency phonenumbers not installed: No package metadata was found for phonenumbers


I installed latest python and also installed phonenumbers by using: py -m pip install phonenumbers


I restarted but the problem still persists. Can yoy help?

Don't disregard that it is installed in Windows.

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Asliddin Maxmudov
Best Answer

I had issues installing libraries in Python 3.13. When I used Python 3.12, the problem was resolved. Try using older versions of Python.

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Xuan Thuy
Best Answer 
This error occurs because you are missing the phonenumbers library. Open the terminal, activate the virtual environment (venv), and enter the following command: pip3 install phonenumbers
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ALLEMENT Bernard
Best Answer

Same error on w10, odoo18 runs python 3.12 but my system an other, see :

in console i install phonenumbers : pip3 install phonenumbers

install ok by python 3.8 ! ; search location exe du 3.8 in PATH  then  copied  the folder phonenumbers from C:\"PATH"\python\Lib\site-packages to C:\Program Files\Odoo\python\Lib\site-packages

it works

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John Doe
Best Answer

Hello

I have been trying to resolve the same issue for the past hour, with no luck.

I keep getting the same error again and again

Opération invalide

Impossible d'installer le module "account_peppol" à cause d'une dépendance externe non trouvée : External dependency phonenumbers not installed: No package metadata was found for phonenumbers 


I initially tried the 18.0 version. Then 17, then 16 (same issue).

I installed Python 3.12, and copied  the files from C:\Program Files\python\Lib\site-packages to C:\Program Files\Odoo\python\Lib\site-packages. Then i tried 3.13

Can anyone help ? I keep reading about commands but i have no idea where to put them? (Btw I have no IT background)

Thanks a lot

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George Markatatos
Autorius Best Answer

I have version 3.12.8. Anyway for future reference I fixed the problem by copying the files from 


C:\Program Files (x86)\python\Lib\site-packages

to 

C:\Program Files\Odoo\python\Lib\site-packages


Obviously the python I installed is not the one Odoo is using. I copied the folders phonenumbers and phonenumbers-8.13.53.dist-info.


After that, no restart, it worked.

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