Latest Odoo on Windows: External dependency phonenumbers not installed

Question

Hello, I get an error when trying to enable eCommerce or Sales in odoo community edition. The error is:

Invalid Operation Unable to install module "account_peppol" because an external dependency is not met: External dependency phonenumbers not installed: No package metadata was found for phonenumbers

I installed latest python and also installed phonenumbers by using:
py -m pip install phonenumbers

I restarted but the problem still persists. Can yoy help?
Don't disregard that it is installed

Asliddin Maxmudov · Accepted Answer

I had issues installing libraries in Python 3.13. When I used Python 3.12, the problem was resolved. Try using older versions of Python.

Xuan Thuy · Answer

This error occurs because you are missing the phonenumbers library. Open the terminal, activate the virtual environment (venv), and enter the following command: pip3 install phonenumbers

ALLEMENT Bernard · Answer

Same error on w10, odoo18 runs python 3.12 but my system an other, see :
in console i install phonenumbers : pip3 install phonenumbers
install ok by python 3.8 ! ; search location exe du 3.8 in PATH  then
copied  the folder phonenumbers from C:\"PATH"\python\Lib\site-packages to C:\Program Files\Odoo\python\Lib\site-packages
it works

John Doe · Answer

Hello
I have been trying to resolve the same issue for the past hour, with no luck.
I keep getting the same error again and again
Opération invalide Impossible d'installer le module "account_peppol" à cause d'une dépendance externe non trouvée : External dependency phonenumbers not installed: No package metadata was found for phonenumbers

I initially tried the 18.0 version. Then 17, then 16 (same issue).
I installed Python 3.12, and copied  the files from C:\Program Files\python\Lib\site-packag

George Markatatos · Answer

I have version 3.12.8. Anyway for future reference I fixed the problem by copying the files from

C:\Program Files (x86)\python\Lib\site-packages
to
C:\Program Files\Odoo\python\Lib\site-packages

Obviously the python I installed is not the one Odoo is using. I copied the folders phonenumbers and phonenumbers-8.13.53.dist-info.

After that, no restart, it worked.

لقد تم الإبلاغ عن هذا السؤال

Invalid Operation

Opération invalide

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