For some reason, I'm an Administrator of Point of Sales under User Settings but I don't see the Backend Option when I click on the Hamburger menu. I only see the following:
Install App
Orders
Cash In / Cash Out
Create Product
Backend <---Missing
Close Register
Clear Cache <---Missing
Debug Window <---Missing
My name is also in the Advanced rights under POS Configuration > PoS Interface. I compared my permission with my employee's permission, and it seems to match. They do have the backend option, while I don't. What am I missing?
- First of all, make sure that you are not logged as super user
- Make sure no one else is using your Admin user account
- Verify that the issue is happening also on Private Windows in your Browser (Just open you Browser in private mode)
- If the issue is not persisting on Private Windows, then you need to FORCE CLEAR CACHE
- if you use Google Chrome Browser follow these steps
-- Open Devtools: Ctrl+Shift+J (Windows) or Cmd+Option+J (Mac)
-- Hard reload: Ctrl+Shift+R (Windows) or Cmd+Option+R (Mac)
-- It should clear cache
Hope it helps