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I’d like to configure a ‘chat with us’ whatsapp button in my website. I tried using the https://wa.me.1xxxxxxxx and it didn’t work. It said the number I was trying to message was not in whatsapp. Is there a way to do it?

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Autorius Best Answer

To solve this issue, go to your meta account and do the following:


  1. Go to your whatsapp administrator



​2. Under phone number, go to messages links and click on ‘create message link’.


​3. Write the message you’d like your customers to start the conversation with. This can be edited by them as well. Click on save.


​4.Now you have your link created and when you click on it, the following pops up.



​5. You can add the link it generated to a ‘contact us’ button in your website or even if anyone scans the QR code, they can contact you.


​6. It will be seen by other people like this if they scan the QR code and will be redirected to whatsapp if they click on the link: scan the QR code > redirect to whatsapp > start conversation (send the preconfigured message or edit it)

​7. This is how you’ll get the message in Odoo


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