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2427 Rodiniai

Hello,


I'm on Odoo 14.0-20220915 (Community Edition), and my email server is on Infomaniak (mail.infomaniak.com).

The Infomaniak email server doesn't want to send emails with a sender different from the account email. If this case appears, it answers :


Échec d'envoi de l'email
Échec de l'envoi de l'email via le serveur SMTP 'None'.
SMTPDataError: 550
5.7.1 Sender mismatch

translated version :

Failed to send email
Failed to send email via SMTP server 'None'.
SMTPDataError: 550
5.7.1 Sender mismatch


When a customer answers by email to a quotation, a notification is sent to the followers of the quotation.

But this notification is sent with the customer email address as sender ("from" field).

Because of that, Infomaniak email server answers "Sender mismatch".


How can I do to send those notifications from our email, and not the customer email address ?


Thanks in advance,

Kind regards

Portretas
Atmesti
Best Answer

Be sure to activate spf dkim and dmarc in infomaniak manager

Portretas
Atmesti
Best Answer

Hi, did you solve your problem ? i'm exactly in the same case. Best, Cédric

Portretas
Atmesti
Best Answer

Turn notifications on or off
On your Android phone or tablet, open the Gmail app .
In the top left, tap Menu .
Tap Settings.
Select your account.
Tap Notifications and select a notification level.
Tap Inbox notifications. ...
Choose your notification settings, including sounds.

Greetings,
Peter

Portretas
Atmesti
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