Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
Hello,
Emails from the helpdesk are being sent and delivered correctly.
However, only the automatic mails are listed in "Settings > Technical > Email > Email". The ones that are sent when adding messages in a ticket are not listed there.
Is there a reason why it is missing. Is there a way to configure all outgoing mails to be listed there ?
(Note that we are using our own SMTP server)
Thank you in advance for your help.
Hello Kevin,
For this you need to enable the debug mode.
Go to Setting --> Technical --> Email Template --> Open respective email template and change Auto Delete --> False.
Thanks
Cree una cuenta para poder utilizar funciones exclusivas e interactuar con la comunidad.
Registrarse| Publicaciones relacionadas | Respuestas | Vistas | Actividad | |
|---|---|---|---|---|
|
1
oct 24
|
1617 | ||
|
3
jul 24
|
1743 | ||
|
0
sept 24
|
1485 | ||
|
1
sept 23
|
3009 | ||
|
1
nov 23
|
2125 |
1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
