Congratulations on reaching the Super Hero rank! I'm sorry to hear that you have not yet received your mug. Here are some steps you can take to resolve this issue:

1. Check the delivery status: If you have received a tracking number for your mug, check the delivery status using the carrier's website. This will give you an idea of where your package is and when it is expected to be delivered.

2. Contact the Odoo support team: If you haven't received your mug and it has been more than 60 days since you submitted your request, contact the Odoo support team. Provide them with your order number and any relevant details to help them locate your order and resolve the issue.

3. Follow up: If you don't hear back from the support team within a few days, follow up with them to ensure that your issue is being addressed.

4. Be patient: Sometimes, delays can occur due to various reasons such as unexpected high demand, shipping restrictions, or customs clearance. Be patient and give the Odoo team some time to resolve the issue.

I hope this helps, and you receive your mug soon!