Ir al contenido
Odoo Menú
  • Iniciar sesión
  • Pruébalo gratis
  • Aplicaciones
    Finanzas
    • Contabilidad
    • Facturación
    • Gastos
    • Hoja de cálculo (BI)
    • Documentos
    • Firma electrónica
    Ventas
    • CRM
    • Ventas
    • PdV para tiendas
    • PdV para restaurantes
    • Suscripciones
    • Alquiler
    Sitios web
    • Creador de sitios web
    • Comercio electrónico
    • Blog
    • Foro
    • Chat en vivo
    • eLearning
    Cadena de suministro
    • Inventario
    • Manufactura
    • PLM
    • Compras
    • Mantenimiento
    • Calidad
    Recursos humanos
    • Empleados
    • Reclutamiento
    • Vacaciones
    • Evaluaciones
    • Referencias
    • Flotilla
    Marketing
    • Redes sociales
    • Marketing por correo
    • Marketing por SMS
    • Eventos
    • Automatización de marketing
    • Encuestas
    Servicios
    • Proyectos
    • Registro de horas
    • Servicio externo
    • Soporte al cliente
    • Planeación
    • Citas
    Productividad
    • Conversaciones
    • Aprobaciones
    • IoT
    • VoIP
    • Artículos
    • WhatsApp
    Aplicaciones externas Studio de Odoo Plataforma de Odoo en la nube
  • Industrias
    Venta minorista
    • Librería
    • Tienda de ropa
    • Mueblería
    • Tienda de abarrotes
    • Ferretería
    • Juguetería
    Alimentos y hospitalidad
    • Bar y pub
    • Restaurante
    • Comida rápida
    • Casa de huéspedes
    • Distribuidora de bebidas
    • Hotel
    Bienes inmuebles
    • Agencia inmobiliaria
    • Estudio de arquitectura
    • Construcción
    • Gestión de bienes inmuebles
    • Jardinería
    • Asociación de propietarios
    Consultoría
    • Firma contable
    • Partner de Odoo
    • Agencia de marketing
    • Bufete de abogados
    • Adquisición de talentos
    • Auditorías y certificaciones
    Manufactura
    • Textil
    • Metal
    • Muebles
    • Comida
    • Cervecería
    • Regalos corporativos
    Salud y ejercicio
    • Club deportivo
    • Óptica
    • Gimnasio
    • Especialistas en bienestar
    • Farmacia
    • Peluquería
    Trades
    • Personal de mantenimiento
    • Hardware y soporte de TI
    • Sistemas de energía solar
    • Zapateros y fabricantes de calzado
    • Servicios de limpieza
    • Servicios de calefacción, ventilación y aire acondicionado
    Otros
    • Organización sin fines de lucro
    • Agencia para la protección del medio ambiente
    • Alquiler de anuncios publicitarios
    • Fotografía
    • Alquiler de bicicletas
    • Distribuidor de software
    Descubre todas las industrias
  • Odoo Community
    Aprende
    • Tutoriales
    • Documentación
    • Certificaciones
    • Capacitación
    • Blog
    • Podcast
    Fortalece la educación
    • Programa educativo
    • Scale Up! El juego empresarial
    • Visita Odoo
    Obtén el software
    • Descargar
    • Compara ediciones
    • Versiones
    Colabora
    • GitHub
    • Foro
    • Eventos
    • Traducciones
    • Conviértete en partner
    • Servicios para partners
    • Registra tu firma contable
    Obtén servicios
    • Encuentra un partner
    • Encuentra un contador
    • Contacta a un consultor
    • Servicios de implementación
    • Referencias de clientes
    • Soporte
    • Actualizaciones
    GitHub YouTube Twitter LinkedIn Instagram Facebook Spotify
    +1 (650) 691-3277
    Solicita una demostración
  • Precios
  • Ayuda

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Contabilidad
  • Inventario
  • PoS
  • Proyectos
  • MRP
All apps
Debe estar registrado para interactuar con la comunidad.
Todas las publicaciones Personas Insignias
Etiquetas (Ver todo)
odoo accounting v14 pos v15
Acerca de este foro
Debe estar registrado para interactuar con la comunidad.
Todas las publicaciones Personas Insignias
Etiquetas (Ver todo)
odoo accounting v14 pos v15
Acerca de este foro
Ayuda

Can't get the incoming emails into my Inbox

Suscribirse

Reciba una notificación cuando haya actividad en esta publicación

Se marcó esta pregunta
configurationemailaliasimapincominginboxrecieve
7 Respuestas
114462 Vistas
Avatar
boltbike

Hi,

I've configured outgoing mail server and everything works fine. The problem comes with the incoming emails wich I can't read them through my inbox.

I set the incoming mail server up correctly using the same email address than my user. The system reads the incoming mails (I check my webmail and the appear as read) but it doesnt push them into the user inbox so my question is: Am i missing something? how to configurate it to receive the emails properly?

7
Avatar
Descartar
erik g

I have exactly the same problem right now ! Did you fix it ? If yes, what have you done ? Thx

gunnar
@boltbike: has any of the answers actually solved your problem?
if so, please could you mark as 'answered' by clicking on the ckeck mark left of the answer (which turns from greyed out to green when you do that)
Avatar
Fabrice Henrion (fhe)
Mejor respuesta

I think you are missing the point of the user inbox (in the "Messaging" tab of OpenERP). The goal is not to reflect your regular email inbox by fetching all the emails you receive in it. The goal of the Inbox in Messaging tab is to centralize all the OpenERP notifications that you could receive in the context of OpenERP (typically for the documents you "follow").

On the other hand, you can set up in your user preferences (top right corner) that you want a copy of these notifications in your regular email for your convenience. To allow this, you need to make sure that you have an outgoing email server properly set up.

As you can see, using the Inbox of the Messaging tab doesn't require an incoming email server.

8
Avatar
Descartar
Avatar
Juan Formoso Vasco
Mejor respuesta

I did the next steps and they worked perfectly on my computer... however, I don't know why but it's not working on the computer I need to implement this. May be it's going to work for you too.

1. Configuration > Configuration > General Settings, section domain alias, turn it to yours (example: if your address is myaddress@gmail.com, set this to gmail.com).

2. Configuration > Users > Users, select one user (the admin, for example) and go to their Preferences tab. Set their messaging alias to your account alias (example: if your address is myaddress@gnail.com, set this to myaddress).

Note: in this step, if you save and your address turns to myaddress2, it will be because you declared first the incoming mail server and Odoo created an alias for it. You have to delete that alias from Configuration > Email > Aliases. After removing that row, you will be able to save the user with that alias and Odoo won't turn it to myaddress2.

3. Create your incoming mail server. Configuration > Technical > Incoming Mail Servers, create a new one. (Let's put an example with IMAP: set the name: whichever you want, server type: IMAP server, server name: imap@gmail.com -if your address is a google one-, port: 993, SSL/TLS: True, user: myaddress@gmail.com, password: pwd_of_your_account). Click on Test & confirm and it will be configured.

4. Now go to Configuration > Automation > Scheduled Actions, and edit the Fetchmail service row. Set the attributes Interval Number to 1 and Interval Unit to Minutes, to check if there are incoming mails each minute (this way you will see if it works faster).

It worked for me, but now, I can't understand why ithe same steps are't working on other computer... If anyone could give me a hint, it would be very appreciated.

4
Avatar
Descartar
Peter Niederlag

awesome, worked for me. I had not done step 2.... and had to redo step 3 again afterwards. Doing this wrong at first caused some hanging mailloop today with some gigs of weird traffic between odoo and our mailserver.

Avatar
Lawrence
Mejor respuesta

You can check that emails are being picked up (which they must be if they are being marked as read) by going into Settings->Technical->E-mail->Messages. This allows you to view all messages (note that this will be a combination of mail.messages generated from incoming emails and other messages generated by openERP). Note that to do this you will need technical features enabled (https://accounts.openerp.com/forum/Help-1/question/7650/).

Messages can be sent to your user inbox by using email aliases for your users. By default a users alias will be his login (https://accounts.openerp.com/forum/Help-1/question/3069/).

1
Avatar
Descartar
Avatar
bacnt
Mejor respuesta

I want to rewrite the way that odoo data notes (mail_message) show outside opportunity, contact but no solution found. anyone have any solution please help me!!!

0
Avatar
Descartar
Avatar
sengottuvel
Mejor respuesta

I have a mail account in google gmail. I want to receive and send reply mail through with in openerp system. How to configure this.. As like mail client....Kindly help me.. Thanks in advance

0
Avatar
Descartar
Pau Ubach

This space is for answers. If you have a new question (although related) you should ask a new question.

Avatar
Carl Lalonde
Mejor respuesta

Hi,

I need my incomming e-mail in the openerp 8 "inbox" for all user like a typical mailbox for a lot of reasons. I can see that a i need to use alias but i don't fully understand, is someone can help me to disociate some possibility founded after a google research.

If i can to what i wanna do with the alias fonction, why some forum talk about the "add record" and "server action" from the incomming server option. Also is every user will be able to view email of each other? cause this will be bad :/

Maybe you need to know that my mail account is on my hosted domain, and my OperERP is on my private server, my domain just point to my private server.

 

Thanks a lot!

Carl

0
Avatar
Descartar
Pau Ubach

This space is for answers. If you have a new question (although related) you should ask a new question.

Avatar
Landis Arnold
Mejor respuesta

I just spent a few hours on this.  First no mail was flowing, thought now it seems like things are working (hopefully it will not be too difficult for the customers outside).

Process was:

  • setup Catchall Domain  (erp.mydomain.com)

  • setup 1 account on domain erp@erp.mydomain.com

  • setup incoming and out going servers in Settings / General

  • changed the value in Settings/Technical/Paramaters/System Parameters  for mail.catchall.alias to erp  (from catchall)

 This means that the "reply to" address becomes the Odoo Server  and looks ok too.  (erp@erp.mydomain.com)

I find that testing mails generated from ERP and replied to (for instance as a lead) the mail is routing, and I am actually getting the email on the outside to my Inbox, and my "testing other" lead-inbox.

I would imagine there are actions that can break this but so far it looks quite promising for keeping ERP activities within erp.  I am not clear on the changes from 7 to 8, but I did notice the "email alias" for a USER is quite separated from the Partner Email which the USER is associated with.  I expect there is considerable confusion about this but for myself, this has seemed to help.

I did test removing mail.catchall.alias as recommended elsewhere here but I found the SYSTEM then was losing messages  (not verified as yet).  There is a lag in all this.  Maybe 5 minutes for messages to get routed through the system and back out.

Finally, I do recomend fully testing this before going live.  It seems super powerful but conceptually quite dangerous.  Folks really do not like new email addresses showing up.  Not sure that I do either.

My answer for now  (first look)

(Follow UP)

On a different Database I found that user aliases were not enabled until I renamed my email domain alias to something other than the server's domain itself.  Doing so activated the ability to assign email-alias@domain to each user.  Likely was waiting for some entry into the field.  This is important to do even if the MX record for the Odoo Domain is the same Email domain you will be using as you will not get effective use of your users email possiblities with odoo.

This is a complicated overall subject that is not well documented.  Amazing things in the system but somewhat complicated to follow.  Changes between OpenERP 7 and Odoo 8 complicate it as much of the Web References are towards v 7 implementation.

0
Avatar
Descartar
¿Le interesa esta conversación? ¡Participe en ella!

Cree una cuenta para poder utilizar funciones exclusivas e interactuar con la comunidad.

Registrarse
Publicaciones relacionadas Respuestas Vistas Actividad
Understanding Email Aliases (support@yourdomail.com) - Using Office 365
configuration email alias
Avatar
Avatar
1
abr 18
7005
Email Alias - editing domain name is missing in odoo 11 Resuelto
configuration project email alias
Avatar
Avatar
Avatar
2
feb 18
9264
IMAP setup for INCOMING MAIL SERVER in ODOO
email imap incoming odooV8
Avatar
Avatar
1
ene 17
10337
Configure Incoming email in odoo 10 Resuelto
mail alias incoming inbox
Avatar
Avatar
Avatar
Avatar
Avatar
5
ene 24
16291
Configure default alias prefix
configuration email alias prefix
Avatar
0
dic 24
6086
Comunidad
  • Tutoriales
  • Documentación
  • Foro
Código abierto
  • Descargar
  • GitHub
  • Runbot
  • Traducciones
Servicios
  • Alojamiento en Odoo.sh
  • Soporte
  • Actualizaciones del software
  • Desarrollos personalizados
  • Educación
  • Encuentra un contador
  • Encuentra un partner
  • Conviértete en partner
Sobre nosotros
  • Nuestra empresa
  • Activos de marca
  • Contáctanos
  • Empleos
  • Eventos
  • Podcast
  • Blog
  • Clientes
  • Legal • Privacidad
  • Seguridad
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo es un conjunto de aplicaciones de código abierto que cubren todas las necesidades de tu empresa: CRM, comercio electrónico, contabilidad, inventario, punto de venta, gestión de proyectos, etc.

La propuesta única de valor de Odoo es ser muy fácil de usar y estar totalmente integrado.

Sitio web hecho con

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now