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Hi,

I am trying to setup an automated action which notifies a channel that a sales order has been placed on Odoo V11.

I have got it to post a flat message, but I want it to contain a link to the sales order which the user can click and gets taken to it.


In the automated action I have the below python code:

for rec in records:
  channel_id = env['mail.channel'].search([('id', '=', 29)])
  notification = ('<div class="sale.order"><a href="#" class="o_redirect" data-oe-id="%s">#%s</a></div>') % (rec.id, rec.name,)
  channel_id.message_post(
                        body='Order has been placed: '+str(rec.id)+' '+notification+' by: '+ str( env['res.users'].search([('id', '=',rec.create_uid.id)]).name )+ '',
                        subtype='mail.mt_comment')


This comes up with the error message "Record does not exist or has been deleted."

Does anyone know where I am going wrong?

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Mejor respuesta

It happens because the channel of Id=29, does not exist. Make sure that the id of channel is 29. Or use other search criteria for searching the mail channel.

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