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Why Partner answer is not attached to it's profile? My message was also sent from his profile (Customer module)

Should it be so, or no? Do anyone else face the same problem?

Info I see in "Settings -> Messages" when I open that client email:

Related Document Model - none Related Document ID - 0

BUT the ERP email code, that clients answer, show module and the ID!

Message-Id: <1399461507.811568021774292.578564619373638-openerp-326-res.partner@dev>

It's interesting that this Message is being attached to the Messaging module,nor to it's profile.

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Autor Best Answer

I just noticed, that Partner profile ERP email haven't got "reference tags".

Should it be the problem?

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Autor Best Answer

Info I see in "Settings -> Messages" when I open that client email:

Related Document Model - none Related Document ID - 0

BUT the ERP email code, that clients answer, show module and the ID!

Message-Id: <1399461507.811568021774292.578564619373638-openerp-326-res.partner@dev>

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