Issuing financial Credit note if mistake in invoice:-
If we increased the price of an item by mistake, we need to provide a price support to customer. Here we are not doing any sales return. Only create a credit note.
However, the quantity invoiced is showing 0, Why?
Because we are not returning the invoiced qtys. Just doing a price support
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You can create a Credit note by going to Accounting > Customers > Credit Notes menu. Here, you don't have to add any product. Just add the description and keep the qty as 1.
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