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  3. Introduction to Dial Plans
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Acasă └VoIP: Voice over IP └Introduction to Dial Plans

VoIP: Voice over IP

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Conținut curs
  • VoIP Basics
    • Sales Calls With VoIP 40 xp
      • Chestionare
    • Working as a Support Agent 40 xp
      • Chestionare
    • Set Up Odoo VoIP with Axivox 40 xp
      • Chestionare
    • Make, Receive, Transfer, and Forward Calls 10 xp
      • Chestionare
    • Voicemails and Audio Messages 40 xp
      • Chestionare
  • VoIP Advanced
    • Devices and Integrations 20 xp
      • Chestionare
    • Call Queues 20 xp
      • Chestionare
    • Dynamic Caller ID 20 xp
      • Chestionare
    • Conference Calls 20 xp
      • Chestionare
    • Introduction to Dial Plans 20 xp
      • Chestionare
    • Advanced Dial Plans 20 xp
      • Chestionare
    • Manage Odoo VoIP Users in Axivox 40 xp
      • Chestionare

Introduction to Dial Plans

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In this video, learn about the basics of creating Dial Plans with Odoo VoIP.  Other lessons related to this video:  Voicemails and Audio Messages  Make, Receive, Transfer, and Forward Calls  Conference Calls  Advanced Dial Plans  Call Queues  Need more information about Odoo apps?  https://www.odoo.com/documentation/user  Discover Odoo, schedule a demo, or start your own Odoo revolution for free (no credit card required), at https://www.odoo.com.

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1. What destinations can you add if you choose the “Call” element in a dial plan?
A person’s extension and a conference. A person’s extension and a group in the network. A group and a queue. A group and a voicemail.
2. If you recorded an audio message with your store hours, how would you add this to your dial plan so that it plays first?
Add the “Menu” element and select your store hours audio message. Add the “Play a file” element and select your store hours audio message. Add the “Audio message” element and select your store hours audio message. Add the “Voicemail” element and select your store hours audio message.
3. What is essential to have in your dial plan flow?
Endpoints or circle-backs for every path. Phone numbers for every single user in the Dial Plan Voicemail endpoints only. A new menu for every path.
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