I am using the free version of Odoo online. My website that I created in Odoo is no longer reachable through the editor, but is still live. Currently when trying to edit the site I get sent to the login page and it accepts my credentials but then goes to a gray page with a white animated loading circle indefinitely. I have tried letting this loading page sit for hours. I have absolutely no idea what caused this and no idea how to fix it. I am unable to make changes to my site. Any help or tips to get going in the right direction would be appreciated. I am on version 16.3+e.
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I was able to fix it by turning off the proxy in my dns provider. I use cloudflare. Proxy must be disabled to use the editor. I just turn it back on when I’m done making changes.
I had the same issue but had some trouble sourcing a fix.
For anyone else having the same issue, I have 2 CNAME records and got it working again by pausing ONLY the proxy for the "www" CNAME record pointing to mydomain.odoo.com
Were you able to resolve this? I am having this same issue.
Hi.
As you are using odoo online, you can report it via: https://www.odoo.com/help
Thanks
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