Hello everyone,
I’m new to the company and a first-time Odoo user, and I’d like to ask for some help.
First, I only know that the company uses the Odoo web version, but I’m not sure of the exact version.
I work at an interior decoration company, and my requirement is related to our dealings with contractors. After a project is completed, there’s a 2-year warranty period. If our company successfully handles all warranty issues during these two years, the contractor will release the final 3% of the payment to us. Currently, all our quotations, sales orders, and accounts receivable data are managed in Odoo, but details about this warranty retention amount are not reflected. This makes it difficult for our sales team to know the exact status of the warranty period for each project or when to follow up on recovering the 3% payment. I’d like to know if it’s possible to track and manage this in Odoo, and even better, if it can be presented in a visual format (e.g., charts or dashboards).
Thank you in advance for your assistance!
Best regards,
Denny Chang