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We have a new promotion where if a customer purchases a specified product and reaches a certain order amount, they will receive a discount.
However, the result is that a customer can also get the discount by buying one specified product and adding other products to reach the specified order amount.
How can this be resolved?
anyone have solutions?
Hello Micheal,
Either you explained something wrong or i am not understanding what you mean.
From what your wrote above, you have a discount that is received
- If Product A is in the order AND Order Total >= Chosen Ammount
However, the customer can also get the discount by
- Buying Product A AND adding other products untill the Order Total >= Chosen Ammount.
For me, these two conditions are equivalent.
Can you please re-explain for me what the issue is so that i can try to help you :)
Using a case example would be really helpfull to illustrate your problem better.
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Setup a Promotions
Conditional rules:
Minimum Purchase $1,000
Products is A and B
Reword:
Discount $100 By Order
Result is I purchase A and C and total amount over $1,000, I can get the discount $100.
Of course, purchase A and B is also works.