Whenever I do the connection test, with all the data properly configured, I always get this error: User error, connection test failed! here's what we got instead of what we expected: 111. Connection refused
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Hi, Connection refused" indicates that the connection to the outgoing email server is being refused.
This error typically occurs when the server is not reachable or the specified port is not open or accessible.
- You can troubleshoot this issue by checking the email server configuration, verifying server availability, checking firewall and network settings, testing with different settings, and verifying credentials.
- If you've followed the above steps and are still experiencing the issue, contact your email service provider or system administrator for further assistance.
Hope it helps
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Can you attach a screenshot masking the login credentials?