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From Marketing Automation, is it possible to create a filter that, for example, sends an email only to people who are in the Human Resources department and are also in the aerospace industry? I managed to create the filter for only HR personnel when it's just that filter, and I get records. However, if I add the industry filter as well, it doesn't recognize any records, even though there are contacts that meet those requirements. I want to know if additional configuration is necessary, if I need to add things in a specific order, if I need to include more information, or how the branches work.


Version 18.0+e

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Hi,

You should show the contact that corresponds to the case you have a problem with, so that we can Identify the issue. It is probable that you have the industry at the level of the company you want to reach and are trying to select assigned contacts.

Good Luck

Eva P.

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