How can I save PoS orders or keep them open while managing another customer | Odoo 17.4

Question

Sometimes when our customers are at the register they go to grab another item and we would like to save their order, process another customer in the mean time, and then process their saved order later. Is that possible?

Adam Fadah (adfa) · Accepted Answer

Yes, it is possible by doing the following steps:

Input your customer's order in PoS. You can also assign a customer to that order (optional).
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3. Then when you need to start a new order while keeping this one saved, simply click on the menu button and click on orders:

3 [3]

4. From there click on new order and a new order will start for another customer:

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6. When you need to go back to your previous customer's order, go back to the same menu and select and load that

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