Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

CRM
e-Commerce
Contabilitate
Inventar
PoS
Proiect
MRP

All apps

All Posts Oameni Insigne

Etichete (View all)

odoo accounting v14 pos v15

Despre acest forum

Suport

Exception: bus.Bus unavailable

discussion livechat odoo9

4 Răspunsuri

44901 Vizualizări

SEAN CALLAHAN

Hello,

I have Odoo9 and am getting this error when I try to click "conversations" (top right hand corner) to send messages. When I refresh the page, the messagebox appears. When I type, the message will not appear until I refresh the page.

I am using nginx and workers =3, and I have read other similar discussions about how it might be something to do with the nginx ports but I'm unsure of what I have to change to fix this. Other discussions talked about missing libraries but I have installed those. Any help would be greatly appreciated.

Traceback (most recent call last):

File "/usr/lib/python2.7/dist-packages/openerp/http.py", line 643, in _handle_exception

return super(JsonRequest, self)._handle_exception(exception)

File "/usr/lib/python2.7/dist-packages/openerp/http.py", line 680, in dispatch

result = self._call_function(**self.params)

File "/usr/lib/python2.7/dist-packages/openerp/http.py", line 316, in _call_function

return checked_call(self.db, *args, **kwargs)

File "/usr/lib/python2.7/dist-packages/openerp/service/model.py", line 118, in wrapper

return f(dbname, *args, **kwargs)

File "/usr/lib/python2.7/dist-packages/openerp/http.py", line 309, in checked_call

result = self.endpoint(*a, **kw)

File "/usr/lib/python2.7/dist-packages/openerp/http.py", line 959, in __call__

return self.method(*args, **kw)

File "/usr/lib/python2.7/dist-packages/openerp/http.py", line 509, in response_wrap

response = f(*args, **kw)

File "/usr/lib/python2.7/dist-packages/openerp/addons/bus/controllers/main.py", line 34, in poll

raise Exception("bus.Bus unavailable")

Exception: bus.Bus unavailable

This is the relevant part of my nginx:

upstream openerp-im {

server 127.0.0.1:8072 weight=1 fail_timeout=0;

}

SEAN CALLAHAN

Autor

# You may add here your # server { # ... # } # statements for each of your virtual hosts to this file ## # You should look at the following URL's in order to grasp a solid understanding # of Nginx configuration files in order to fully unleash the power of Nginx. # http://wiki.nginx.org/Pitfalls # http://wiki.nginx.org/QuickStart # http://wiki.nginx.org/Configuration # # Generally, you will want to move this file somewhere, and start with a clean # file but keep this around for reference. Or just disable in sites-enabled. # # Please see /usr/share/doc/nginx-doc/examples/ for ## Based on: http://www.schenkels.nl/2013/01/reverse-ssl-proxy-using-nginx-with-openerp-v7/ ## OpenERP backend ## upstream openerp { server 127.0.0.1:8069; } upstream openerp-im { server 127.0.0.1:8072 weight=1 fail_timeout=0; } ## https site## server { listen 443 default; server_name mydomain.com; root /usr/share/nginx/html; index index.html index.htm; client_max_body_size 0m; # log files access_log /var/log/nginx/openerp.access.log; error_log /var/log/nginx/openerp.error.log; # ssl files ssl on; ssl_certificate /etc/ssl/nginx/server.crt; ssl_certificate_key /etc/ssl/nginx/server.key; keepalive_timeout 60; # limit ciphers ssl_ciphers HIGH:!ADH:!MD5; ssl_protocols SSLv3 TLSv1; ssl_prefer_server_ciphers on; # proxy buffers proxy_buffers 16 64k; proxy_buffer_size 128k; ## default location ## location / { proxy_pass http://openerp; # force timeouts if the backend dies proxy_next_upstream error timeout invalid_header http_500 http_502 http_503 http_504; proxy_redirect off; # set headers proxy_set_header Host $host; proxy_set_header X-Real-IP $remote_addr; proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for; proxy_set_header X-Forwarded-Proto https; } # cache some static data in memory for 60mins location ~* /web/static/ { proxy_cache_valid 200 60m; proxy_buffering on; expires 864000; proxy_pass http://openerp; } } ## http redirects to https ## server { listen 80; server_name mydomain.com; # Strict Transport Security add_header Strict-Transport-Security max-age=2592000; rewrite ^/.*$ https://$host$request_uri? permanent; }

Axel Mendoza

see my answer update for the fix

SEAN CALLAHAN

Autor

This didnt work for me: I also recieve this message from nginx *7139 connect() failed (111: Connection refused) while connecting to upstream, client:

Axel Mendoza

for that you need to specify workers and longpolling_port in the odoo config file to get it working. normally 3 or more workers should work

SEAN CALLAHAN

Autor

I have both longpolling (8072) and workers (4) already set

Axel Mendoza

Cel mai bun răspuns

You need to use the upstream openerp-im just to proxy the /longpolling/ urls and use another upstream to the / url. Put the same proxy headers in both locations in order to get it work. I read somewhere that 4 is the minimum number of workers to get it working but I don't see why in the code. If you still have issues with that just post your nginx config to get it fixed

Update based on your config:

upstream openerp {
    server 127.0.0.1:8069;
}
upstream openerp-im {
    server 127.0.0.1:8072 weight=1 fail_timeout=0;
}
server {
    listen      443 default;
    server_name mydomain.com;
    root        /usr/share/nginx/html;
    index       index.html index.htm;
    client_max_body_size 0m;
    # log files
    access_log  /var/log/nginx/openerp.access.log;
    error_log   /var/log/nginx/openerp.error.log;
    # ssl files
    ssl on;
    ssl_certificate     /etc/ssl/nginx/server.crt;
    ssl_certificate_key /etc/ssl/nginx/server.key;
    keepalive_timeout   60;
    # limit ciphers
    ssl_ciphers             HIGH:!ADH:!MD5;
    ssl_protocols           SSLv3 TLSv1;
    ssl_prefer_server_ciphers on;
    # proxy buffers
    proxy_buffers 16 64k;
    proxy_buffer_size 128k;
    ## default location ##
    location / {
        proxy_pass  http://openerp;
        # force timeouts if the backend dies
        proxy_next_upstream error timeout invalid_header http_500 http_502 http_503 http_504;
        proxy_redirect off;
        # set headers
        proxy_set_header    Host            $host;
        proxy_set_header    X-Real-IP       $remote_addr;
        proxy_set_header    X-Forwarded-For $proxy_add_x_forwarded_for;
        proxy_set_header    X-Forwarded-Proto https;
    }    
    location /longpolling/ {
        proxy_pass  http://openerp-im;
        # force timeouts if the backend dies
        proxy_next_upstream error timeout invalid_header http_500 http_502 http_503 http_504;
        proxy_redirect off;
        # set headers
        proxy_set_header    Host            $host;
        proxy_set_header    X-Real-IP       $remote_addr;
        proxy_set_header    X-Forwarded-For $proxy_add_x_forwarded_for;
        proxy_set_header    X-Forwarded-Proto https;
    }    
    # cache some static data in memory for 60mins
    location ~* /web/static/ {
        proxy_cache_valid 200 60m;
        proxy_buffering on;
        expires 864000;
        proxy_pass http://openerp;
    }
}
## http redirects to https ##
server {
    listen      80;
    server_name mydomain.com;
    # Strict Transport Security
    add_header Strict-Transport-Security max-age=2592000;
    rewrite ^/.*$ https://$host$request_uri? permanent;
}

See the added config in bold for the longpolling upstream

Michell Stuttgart

Works to me. Thanks!

Niyas Raphy (Walnut Software Solutions)

Hi,

For configuring Nginx with Odoo: Configure Odoo With Nginx As a Reverse Proxy

Nginx configuration file: https://github.com/odoomates/odoosamples/blob/main/odoo_nginx_conf

Thanks

Arash Homayounfar

hi,

For the APCHE2 you need to redirect the /longpolling as well as / url :


    ProxyPass /longpolling http://<yourDomain.com>:8072/longpolling
    ProxyPassReverse /longpolling http://<yourDomain.com>:8072/longpolling
    
    ProxyPass / http://<yourDomain.com>:8069/
    ProxyPassReverse / http://<yourDomain.com>:8069/

There is a detailed instruction on my github on : https://github.com/odoo-app-dev/odoo-apache2

SEAN CALLAHAN

Autor

Here is my nginx config

# You may add here your
# server {
#	...
# }
# statements for each of your virtual hosts to this file
##
# You should look at the following URL's in order to grasp a solid understanding
# of Nginx configuration files in order to fully unleash the power of Nginx.
# http://wiki.nginx.org/Pitfalls
# http://wiki.nginx.org/QuickStart
# http://wiki.nginx.org/Configuration
#
# Generally, you will want to move this file somewhere, and start with a clean
# file but keep this around for reference. Or just disable in sites-enabled.
#
# Please see /usr/share/doc/nginx-doc/examples/ for 
## Based on: http://www.schenkels.nl/2013/01/reverse-ssl-proxy-using-nginx-with-openerp-v7/
## OpenERP backend ##
upstream openerp {
    server 127.0.0.1:8069;
}
upstream openerp-im {
    server 127.0.0.1:8072 weight=1 fail_timeout=0;
}
## https site##
server {
    listen      443 default;
    server_name mydomain.com;
    root        /usr/share/nginx/html;
    index       index.html index.htm;
    client_max_body_size 0m;
    # log files
    access_log  /var/log/nginx/openerp.access.log;
    error_log   /var/log/nginx/openerp.error.log;
    # ssl files
    ssl on;
    ssl_certificate     /etc/ssl/nginx/server.crt;
    ssl_certificate_key /etc/ssl/nginx/server.key;
    keepalive_timeout   60;
    # limit ciphers
    ssl_ciphers             HIGH:!ADH:!MD5;
    ssl_protocols           SSLv3 TLSv1;
    ssl_prefer_server_ciphers on;
    # proxy buffers
    proxy_buffers 16 64k;
    proxy_buffer_size 128k;
    ## default location ##
    location / {
        proxy_pass  http://openerp;
        # force timeouts if the backend dies
        proxy_next_upstream error timeout invalid_header http_500 http_502 http_503 http_504;
        proxy_redirect off;
        # set headers
        proxy_set_header    Host            $host;
        proxy_set_header    X-Real-IP       $remote_addr;
        proxy_set_header    X-Forwarded-For $proxy_add_x_forwarded_for;
        proxy_set_header    X-Forwarded-Proto https;
    }
    # cache some static data in memory for 60mins
    location ~* /web/static/ {
        proxy_cache_valid 200 60m;
        proxy_buffering on;
        expires 864000;
        proxy_pass http://openerp;
    }
}
## http redirects to https ##
server {
    listen      80;
    server_name mydomain.com;
    # Strict Transport Security
    add_header Strict-Transport-Security max-age=2592000;
    rewrite ^/.*$ https://$host$request_uri? permanent;
}

Kyaw Zin Oo

hello,

how about the apache2?

Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Înscrie-te

Related Posts	Răspunsuri	Vizualizări
Odoo9 live Chat not working on external site? livechat odoo9	1 iul. 16	4962
Discus Not Realtime Error discussion livechat discussions	2 mai 17	7458
How to change res_partner get_name only for Website Live Chat? livechat website odoo9	1 dec. 16	4885
im_livechat activation on odoo9 community livechat odoo9	0 iul. 16	4131
Delete a post in a private/public channel - Odoo9 delete discussion odoo9	1 mai 16	5254

Această întrebare a fost marcată

Enjoying the discussion? Don't just read, join in!