Error in updating contact info in CRM

Question

Hi,

I tried editing the contact (address, email etc) in CRM, but i cant save it.
Invalid fields
- Account Receivable
- Account Payable

Could someone please assist me. TQ

Sarath Babu · Accepted Answer

Hello Idham,
Please make sure that you have installed account invoicing module. And also have to check whether the localization package was installed or not. If not, you have to go to Accounting settings and select the appropriate localization package. Then only the COA, journals, taxes are automatically defined in the system. Thereby the account receivable and payable accounts will be auto populated.

Siddharth Tarpada · Answer

Go to Invoicing tab in contact form and check Accouting entries. Set it if it is not set by default.

Jimmy Wick · Answer

If the Locked field is set to true, only users with the Modify All Data privilege can edit the Address Line 1(Name) field or delete the record.
If the Locked field is null, false or absent, then the trigger should do nothing. The Locked field is best left off of the Rep Maintained layouts.
The Address trigger, preventing users to modify the Address, is VOD_ADDRESS_VOD_BEFORE. Support does not recommend changing it as it could be overwritten in future releases.

Regards,
J Wick

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