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I cannot get Dynamic Placeholders working in the content of email templates.  Whenever I try use a placeholder the result is that nothing appears.  I can add placeholders in the subject line manually but the manual ${} doesn't work in the content (email body) and the Dynamic Placeholder tool does nothing at all.


What are the steps to reproduce your issue?
1 - Create a new email template.
2 - Edit the Content (Body)
3 - Select Dynamic Placeholder using / and select Dynamic Placeholder tool.
4 - Choose any working variable and set or don't set default value.

What is the current behavior that you observe?
1 - The placeholder is not set and nothing happens after finishing with the Dynamic Placeholder tool. Test emails show nothing

What would be your expected behavior in this case?
1 - The variable or placeholder should be populated in test emails.


Notes:
1 - The placeholders work in the Subject when set manually. They don't work at all in the Content.
2 - I am using v16 with Chrome browser.

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This forum is a User to User resource that is not regularly reviewed by Odoo Staff - if you want to contact Odoo Support, please submit a Ticket via https://odoo.com/help

Cel mai bun răspuns

Hi Garth Van Sittert

Try selecting Placeholder options with only keyboard's arrow keys. Avoid using mouse or laptop touch pad.

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Cel mai bun răspuns

I have just submitted a ticket since the issue remains.

I will keep you posted.

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Cel mai bun răspuns

Did you get any support? I'm facing the same issue. I do not even see the dynamic placeholder generator when working on email templates (in developer mode)

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Autor Cel mai bun răspuns

I have tried using keyboard only and it still doesn't work.  Nothing is added after completing the Placeholder.

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I was difficult but Keyboard only worked for me ! (I was searching for 1 month !)

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