Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

CRM
e-Commerce
Contabilitate
Inventar
PoS
Proiect
MRP

All apps

All Posts Oameni Insigne

Etichete (View all)

odoo accounting v14 pos v15

Despre acest forum

Suport

"Access Denied by record rules" error Adding Company to Contact List (from everyone including admin)

contacts groups

1 Răspunde

6677 Vizualizări

Jeremy Okonski

When the Add Customer prompt is brought up as I try to add a new Company, Odoo tells me:

The requested operation cannot be completed due to security restrictions. Please contact your system administrator.(Document type: Contact, Operation: create)

and /var/log/audit/audit.log tells me

2019-02-12 18:04:19,613 3189 INFO odoo12 odoo.models: Access Denied by record rules for operation: create on record ids: [825], uid: 6, model: res.partner
2019-02-12 18:04:19,615 3189 INFO odoo12 werkzeug: 162.246.248.137 - - [12/Feb/2019 18:04:19] "POST /web/dataset/call_kw/res.partner/create HTTP/1.1" 200 - 41 0.016 0.042

The way I got here was that I tried to create an outside_sales group that has limited access to contacts. I think I backed out of my new rules and groups and as far as I can tell, the settings look the same as a new installation. The other change was that new user had a different email domain. That user is completely gone now.

Is there any logging I can turn on or anything that I can do to help debug this? I prefer not to have to build this all from scratch but at this point it is my quickest option to get functional again.

Jeremy Okonski

Autor

(EDIT: The stuff below was probably a cause but still didn't fix it for whatever reason. I was able to add a company once and haven't been able to since. )

I tracked down the bad edit.

In Groups there is something called Extra Rights Contact Creation. I had a really bad Record Rules in there that said:

Contact, Contact, [('is_company', '=', False)], [Apply for Create]

If I'm reading that correctly, it is saying if someone is in the company, they cannot create a contact. That seems to be the opposite of what I wanted.

I had to remove it and reboot a couple times. It didn't work at first but did after the 5th time. I have no idea why that is other than maybe I was using some cached version. It works now though after removing that bit.

This answer probably won't help anyone else other than warning people about the dangers of not documenting all changes. But if you are looking to implement that rule, don't!

Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Înscrie-te

Related Posts	Răspunsuri	Vizualizări
field 'x' used in attrs ({'invisible':['x','!=',False]}) is restricted to the group(s) account.group_account_invoice,account.group_account_readonly,account.group_account_manager. accounting contacts groups	0 ian. 23	3553
importing contacts. Getting blocking error: Contacts require a name at multiple rows contacts	2 oct. 25	1181
Blocking Errors contacts	1 oct. 25	907
O18 EE: Completely unknown email addresses in the contacts? contacts	2 nov. 25	1012
Add contacts to the seller field and not users contacts	1 mai 25	2546

Această întrebare a fost marcată

Enjoying the discussion? Don't just read, join in!