Hi,

1. Check Network Connection: Ensure that your network connection is stable and that there are no issues with your internet connection.
2. Check API Server Status: Verify if the API server (api.factsmgt.com) is up and running.

3. Since the error message indicates that the issue is related to the connection being retried         multiple times (Max retries exceeded), you can try retrying the connection after some time to  see if the issue resolves itself.

Hope it helps