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4372 Rodiniai

Why am I getting Sales Order confirmation emails if my email is not in configured as a recipient?

I have checked the email recipient for the email-confirmation template in Settings and my email is not there.

Is there any other reason I could be receiving these emails?

Portretas
Atmesti
Autorius Best Answer

Or in a group, right?  In other words, if I am part of a Group?

Portretas
Atmesti
Best Answer

If you have made some modification to the SO, chances are you are considered as the "Salesman" (aka last person to update) or you are in the followers list. All emails are sent to the followers first (that's a pain) and then to the people specified in the template.

Portretas
Atmesti

Just to be more precise, when I say you are a follower, I mean you are probably in the followers list of the item the email are about (lead, opportunity, Sales Order... )

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