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3727 Rodiniai

Hi,

I set up POS and did a couple of tests with orders. I forgot to remove them before I started to use the POS for real. Importing all the products was a bit of a hassle, so I didn't think of clearing the database and starting over. But now the orders I made from Jan 11 until Jan 23 should be removed. Can I cancel these? Do I need to return them all? Or what is the best way to do this?

Portretas
Atmesti
Best Answer

Hi Christophe , You can cancel the Order in backend (Point of Sale-> Orders)

Portretas
Atmesti
Autorius

Hi Ragesh

The orders are already booked so I can't seem to cancel or remove them.

I think it's better to return those orders. If you delete it, then it can cause inconsistencies in the stock and account balances

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