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odoo17,website module,TypeError : Failed to fetch

website

3 Replies

5781 Rodiniai

Zhao Yipeng

odoo17 community version.After I install website module, when I try to preview and edit the website in the web backend, the web editor is always in a loading state and cannot be operated. And when I try to edit the menu, the system will throw an error:

---------------------------------------
UncaughtPromiseError > OwlError

Uncaught Promise > An error occured in the owl lifecycle (see this Error's "cause" property)

OwlError: An error occured in the owl lifecycle (see this Error's "cause" property)
    at handleError (https://erp.com/web/assets/4758982/web.assets_web.min.js:916:101)
    at App.handleError (https://erp.com/web/assets/4758982/web.assets_web.min.js:1543:29)
    at RootFiber.complete (https://erp.com/web/assets/4758982/web.assets_web.min.js:947:37)
    at Scheduler.processFiber (https://erp.com/web/assets/4758982/web.assets_web.min.js:1514:43)
    at Scheduler.processTasks (https://erp.com/web/assets/4758982/web.assets_web.min.js:1509:62)
    at https://erp.com/web/assets/4758982/web.assets_web.min.js:1507:67

Caused by: TypeError: Cannot read properties of null (reading 'body')
    at https://erp.com/web/assets/4758982/web.assets_web.min.js:15103:47
    at MenuDialog. (https://erp.com/web/assets/4758982/web.assets_web.min.js:1558:145)
    at RootFiber.complete (https://erp.com/web/assets/4758982/web.assets_web.min.js:945:196)
    at Scheduler.processFiber (https://erp.com/web/assets/4758982/web.assets_web.min.js:1514:43)
    at Scheduler.processTasks (https://erp.com/web/assets/4758982/web.assets_web.min.js:1509:62)
    at https://erp.com/web/assets/4758982/web.assets_web.min.js:1507:67

------------------------------------------------

Also, when I try to add new page, the system will throw this error:

-----------------------------------

UncaughtPromiseError > TypeError

Uncaught Promise > Failed to fetch

TypeError: Failed to fetch
    at Object.get (https://erp.pmon.com/web/assets/debug/web.assets_web.js:27625:36) (/web/static/src/core/network/http_service.js:13)
    at https://erp.pmon.com/web/assets/debug/web.assets_web.js:156362:50 (/website/static/src/components/dialog/add_page_dialog.js:404)
    at AddPageDialog.getCssLinkEls (https://erp.pmon.com/web/assets/debug/web.assets_web.js:156366:15) (/website/static/src/components/dialog/add_page_dialog.js:408)
    at Object.getCssLinkEls (https://erp.pmon.com/web/assets/debug/web.assets_web.js:156328:39) (/website/static/src/components/dialog/add_page_dialog.js:370)
    at AddPageTemplates.preparePages (https://erp.pmon.com/web/assets/debug/web.assets_web.js:156259:24) (/website/static/src/components/dialog/add_page_dialog.js:301)
    at AddPageTemplates. (https://erp.pmon.com/web/assets/debug/web.assets_web.js:156249:18) (/website/static/src/components/dialog/add_page_dialog.js:291)
    at AddPageTemplates. (https://erp.pmon.com/web/assets/debug/web.assets_web.js:10194:32) (/web/static/lib/owl/owl.js:2619)
    at https://erp.pmon.com/web/assets/debug/web.assets_web.js:9946:63 (/web/static/lib/owl/owl.js:2371)
    at Array.map ()
    at ComponentNode.initiateRender (https://erp.pmon.com/web/assets/debug/web.assets_web.js:9946:50) (/web/static/lib/owl/owl.js:2371)

---------------------------------

These errors didn't occured in my odoo17 business version. I have tried regenerating assets, reinstalling website modules, etc., but it still doesn't work. I also tried to locate the problematic file based on the error message, but I don't know where to start. What should I do?

David Soden

I have the same issue - seams there is zero support for the community edition from the company.

Zhao Yipeng

Autorius

It's a sad story. Did you find solution?

David Soden

@Zhao I have not but I am closer to thinking they have either a bug or a missing feature based on my installation causing this. I am using a locally installed instance on http://localhost and a CloudFlare Tunnel on an assigned domain to https://mysub.domain.com. Everything in the app works great so far but the web module pukes this. Looking at the console logs in the browser its some dynamic javascript i don't fully follow. tried the same module in the cloud hosted free trial with a CNAME and that worked as expected. there is also a setting I tried with zero luck https://www.odoo.com/documentation/17.0/administration/on_premise/deploy.html?highlight=proxy_mode

Also be sure to TURN OFF your DATA MANAGEMENT of self hosting list_db=False see: https://www.odoo.com/documentation/17.0/administration/on_premise/deploy.html#security

Zhao Yipeng

Autorius

Thank you very much for your response. I've opened the dev mode and located the file where the error occurs, but I don't know where to start. If you find a solution, please let me know. Thanks again.

David Soden

It's either a bug in the code for the community edition or by design to get you to pay for a license / support because it makes no sense why this would break like this for specific modules and more... specific functionality in specific modules. Best case scenario it's a configuration issue and the documentation is well hidden or not in existence.

It seams that Odoo rarely, if ever, posts here, so we are the blind leading the blind. I am not a coder or developer but can sometimes make minor code changes that are not OOP. This code is minified and unless someone walks me through the OOP architecture, the chances of me finding this is slim to none.

I have accepted the issue as it is and documented my implementation steps and setup here https://github.com/dtsoden/odoo-docker-compose its functional and beats paying $500 USD to play and learn the system. I will pay for this once I have a business need, but till then, the hack workaround is fine.

Zhao Yipeng

Autorius

Hi, David. I tried reinstalling Odoo and the psql database on a clean host. If your database doesn't have important content,maybe you can try reinstalling too.

David Soden

I've done clean installs several times that's why I use docker. It works perfectly fine as long as I'm on localhost for me. The problem comes in when I'm trying to use the domain name editing content in the website module with the cloudflare tunnel. As long as I keep the URL localhost everything works perfect. So I do my edits on localhost and in my website shows up just fine publicly. It's a pain in the neck because if I ever need to edit the site away from home I'll have to tunnel into my workstation.

Zhao Yipeng

Autorius

Hi, David. I asked my leader. He told me the reason for this situation is that the web editor function of Odoo needs to access the website using the HTTP protocol and create an iframe. However, when SSL/TLS encryption is enabled (such as using nginx), the server will block the insecure HTTP protocol, resulting in an error. You can try accessing it directly via IP using the HTTP protocol. Alternatively, you can add two parameters in the system settings of Odoo: web.base.url=your domain, and web.base.url.freeze=true. I hope this information is helpful to you. Also, don't forget to include proxy_mode and workers in the odoo.conf file.I hope it's useful for you.

D7noun

Hi, I'm encountering an error while running Odoo 17 in a Docker container with a reverse proxy (Nginx). I've followed the steps provided but the error persists. How to fix it please??

Richard Mariño

I had the same problem once I configured my domain with nginx and what solved it was adding the "proxy_mode=True" in the odoo configuration file (/etc/odoo/odoo.conf) and after that I restarted both odoo and nginx services and it was fixed and I can now edit the web from my domain (https):

** --------------------- **
Used to restart:

sudo systemctl stop odoo

sudo systemctl stop nginx

sudo systemctl start odoo

sudo systemctl start nginx

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