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Mike Hallan

I have created this automated action as seen below but it does not seem to work, it's suppose to send me an email 20 days after the creation of the project to inform me that i need to send a bill.

The emails are working just fine, i've tested them with the "On Creation" trigger, but when i use the "Based on Timed condition" trigger i never receive an email, i try to use the "Update the record" action to see if the automated action will trigger but no.

What did i do wrong ?

(don't mind the french)


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Waleed Ali Mohsen
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Hi, 

 Please go to scheduled actions and search for action "Base Action Rule: check and execute" and make sure it's active and the execute every is set to 1 minute.  Also you need to check if action "Mail: Email Queue Manager" is active.

The automated action will be called if the action_date (The date of the action to be called) >= action last run and  action_date  (The date of the action to be called) < now


You can test it for new created project and it will be called. I tested it and its working.

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John Jacobson

I'm having similar issues. Even auto-post invoices are not posting. I've checked the check and execute server action, and it is running. I added a line to write to the log when it runs. Just nothing happens.

John Jacobson

PS, I'm running Odoo 16 on Odoo.sh

Chrisy

Wow, thank you!!! Took me a whole morning and I couldn't figure out why oh why my automation didn't work in live but worked in test staging.
Thank you, i don't understand why it's setup this way but after performing a manual run from Base Action Rule: check and execute, it worked perfectly!

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Andrés Carles
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Killer Answer

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