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1 Atsakyti
1459 Rodiniai

Dear all,

We are using odoo13 community version windows.

Odoo Attendance App Required Some Fields , Machine IP Address and Port Number, even after they are filled it is not connecting. We don't understand why it's not connecting.


We need your help how to connect biometric machine to odoo.

Portretas
Atmesti

hr_zk_attendance does support with ZKteco model 'uFace 202', ZKteco model 'iFace990'.
Are you using one of these ?

Best Answer

Hi,
Are you using third party app to fetch the attendance into Odoo ? If yes, it will much easier to request the support in their channel.

Thanks

Portretas
Atmesti
Autorius

We are not getting any response from them. Can you suggest any alternative.

Thanking you.

share/update which app it is

Autorius

hr_zk_attendance app.

if you are into technical side, did you got chance to see the log/code execution

Autorius

No ,
I don't even know how to go through the code.
Can you refer anything.
Thanking you .

if you are looking to jump into odoo technical side: https://www.youtube.com/watch?v=kxbPgOLkNxw&list=PLqRRLx0cl0hq0T4SV-BHhCicWOpzyWcHd

or to solve issue, you can request technical service

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