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1 Atsakyti
1296 Rodiniai

Dear Odoo Community,

I am looking for assistance with a specific configuration in Odoo. Currently, invoices are sent to customers via email without any issues. However, I would like all invoice-related emails to automatically include a BCC to a specific email address: copy@mycompany.com.

If there is a more appropriate method to configure this, either through email templates, automated actions, or server-side settings, I would greatly appreciate detailed guidance.

Thank you in advance for your help!

Best regards,


Davy

Portretas
Atmesti
Best Answer

hi.,

In settings, 

Activate the developer mode by going to the end of the page

go back to settings, under the technical menu, you can find email template
you will find all the templates used for email.
look for invoice to find your template
by going to the settings tab, you can find the default configuration of your email and set the CC field.
Unfortunately Odoo does not offer the BCC field, for which you would need to use a module to resolve your problem, depending on the version of Odoo you have.

Good luck

Portretas
Atmesti
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