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15077 Rodiniai

Hi,

I want to delete some order that are in 'PAID' State. How can i properly delete that order ?

Any Help ?

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Best Answer

POS order that are in PAID state result in accounting entries. It is recommended to create a reverse transaction by creating a Credit note, which in turn will cancel all impacts of the erroneous POS initial transaction. However, if you consider more suitable to cancel the corresponding entries, then Go to the sales journal, select the entry and cancel it (the configutation of the journal must be set to "allow cancelling entries).

Portretas
Atmesti
Best Answer

You first need to install the account_cancel module. You will then have the option to allow cancelling in the journal.

Portretas
Atmesti
Best Answer

(the configutation of the journal must be set to "allow cancelling entries)., where is that...can't fine that option

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