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I know the amount charged is $0.00 (which is correct, this is not a taxable service) but wondering where the 15% comes from to I can change it to our local tax, not this generic number (or remove it altogether). 

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Hi: It's the Tax Group set on the Tax. Go to Accounting > Configuration > Accounting > Taxes, open the tax record and update the Tax Group in the Advanced Options tab.

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