We are trying to assign serial numbers to products that have been purchased by our company from a different vendor, but we either dont fully understand the process or there is an error in the way that is created.
Workflow:
We wish to buy a specific product from a vendor that exists in the system.
We create a purchase order from that vendor and we assign the product. We would like to buy 20 pcs of the product.
After we process the purchase order, we go to Incoming products and we wish to assign serial numbers for the items that has been received. We only have the option to receive partialy where we need to insert serial numbers one by one. The serial number that can be inserted here is not the serial number of the product, it is from the lot that has been received (it considers the package as a lot, doesn't assign the received product a serial number).
We have a problem here, becouse if we insert serial number to the product, it doesn't appear anywhere. It only shows as a lot, not as assigned to the product.
We have also added the module for serial numbers from the store. Technical name : product_serial
https://www.openerp.com/apps/7.0/product_serial/
Can either anyone help us with this issue or are we doing something wrong somewhere?
Thank you