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invoicebackorder
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Henrik Fladkjaer

I have a problem with Backorder. In my configuration Invoice is set to "Invoice what is delivered" the same is set on the products.

When I have an order and push the delivery button, I have a Demand, Reserved and Done button. I enter the done amount on different products and validate the order and create a Backorder. That's straight on, but then Odoo creates a full invoice and a credit invoice for the products I haven't received. I have expected that I still have an order where I can continue receiving products and creating invoices.

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Henrik Fladkjaer
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I have solved the problem. The orders were original created with the invoicing policy "Ordered quantities". I changed it afterwards. Thats is possible but when I created the invoice I first had to lift all the reservations and then reserve whats delivered.  

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Paresh Wagh
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Hi Henrik:

If the Invoicing Policy is specified at the Product level, it will override the one specified in Configuration > Settings. This is most probably what is happening in your case.

Go to the Sales tab in the Product template record(s) of the Product(s) in the Sales Order and make sure the Invoicing Policy at the Product level has been set to Delivered quantities.


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Henrik Fladkjaer
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Hi Paresh, thank you for your answer. I have already set the invoicing policy at the product level to Delivered quantities. The strange thing is that it invoices everything and create a credit invoice on the product which are not delivered. I have a test database where I tried to create the same setup where there are no problems with the backorder, but on the company database it won't generate a backorder, but I create a credit invoice instead.

Paresh Wagh

Which version of Odoo are you using?

Henrik Fladkjaer
Version 13

søn. d. 16. aug. 2020 15.02 skrev Paresh Wagh <pawa2007@outlook.com>:

Which version of Odoo are you using?

Sent by Odoo S.A. using Odoo.

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