I've been using odoo android app since May '20. Today I's stopped
working on multiple android devices and brands (samsung, huawei, lg,
others). I've eraded app and reinstall it, I've cleaned app cache but it
is still not working. Do you have any other alternative?
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Contabilidad
- Inventario
- PoS
- Project
- MRP
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Not working on Pixel 6 or 7 either. Help!!
Same problem today. reinstalling app doenst work. (Android Samsumg S21)
Was working correct before...
Opening with smansung internet browser is same problem.
How do you solve this problem?
There is currently a known bug which started yesterday 2/20/23 affecting Odoo's mobile app and Odoo on chrome. The temporary workaround is using Firefox. Please see response from Odoo's support below:
"Hello,
Thank you for contacting Odoo support.
The reason that you are not able to log into your Odoo mobile app (showing a white screen) is because of a syntax-based bug that we are aware of.
This bug disrupts usage when accessing Odoo through Chrome mobile browser and the Android mobile app.
As a solution, for the time being, could I please ask you to access your Odoo mobile app using Firefox mobile browser?
We are working on a resolution and will inform you as soon as this is fixed. I remain available for any further questions you may have about this ticket.
Wishing you a great day ahead"
When is this bug going to be resolved? Tehcnican are now not possible to acces the tablet with odoo...
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Seem like this is an intermitent problem, today all devices has started normally. I ran JS test and Mobil Servert Test and some problems where detected. Odoo must've notify users when this happen. Seems server or update trouble.