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I've set outgoing and incoming servers and test connection which works fine.

But when a new user is registered it sends a greeting welcome with "delivery failed " status. I see in the template it defaults to "FROM" "My Company (San Francisco)"

Which is not the email I want, I want info@MY-DOMAIN.com. How can I change it? Did I miss some steps?


And the error I get is:

"SMTPSenderRefused: 553

5.7.1 : Sender address rejected: not owned by user info@MY-DOMAIN.com

bounce@MY-DOMAIN.com"


A few other things:

- Under User/Preferences email is set info@MY-DOMAIN.com

- I am running a development server on localhost.

- when running the server I add such command --email-from=info@MY-DOMAIN.com


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Thank you Jaideep & Ricardo I appreciate your help. That's exactly what it was. I've set the default email in Settings> General Settings> Companies section to my email address.

Also, I had to change notification@domain.x to my email address as well. That can be found under system System Parameters > key[mail.default.from]


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Do check the email template ‘Settings: New User Invite.’ specifically the from email field in email confirmation tab

Settings > technical > email templates

As default it is set to company email id if unavailable then user email id.

Company email can be set from

Setting > general settings > companies section (click update info)


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also if from is configured as "{{ object.company_id.name }}" <{{ (object.company_id.email or user.email) }}>
and a company email is set, the sendet email is from notification@domain.xxx

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