Hello I purchased one module from odoo app store yesterday and odoo sent me wrong quotation with 2020 quotation date.In purchased only one module but in their quotation, there is two module. One module is I purchased at yesterday and another module is I purchased at last month and I already paid and used that module. When I contact to apps@odoo.com , they let me just create ticket and nothing happen. What can I do? I really disappointed for odoo support. I shared my screenshot that odoo sent me.
https://ibb.co/bHhHK95
When I go to accept and sign , get warning message. Here is my screenshot.
\https://ibb.co/mT6kbFW
Your Support ticket was created less than 48 hours ago, we are not able to always offer to help in 48 hours. Sometimes it may take longer. As of the time of posting, there are 221 tickets ahead of you. We help those who logged tickets before you before we help you.