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I created the customized email template. 
When using it, I get the error below.


Noted that the issue is cause by the language, I have already copy & paste the English version to Chinese version like below, but still doesn't work.



Can anyone tell me what is the problem? I don't want to let the technical consultant do it for me everytime a new template need to be applied. 

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No it doesn't work as well. 

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Hi,
Does the english version works fine ? If yes, instead of copying same to chinese, empty the chinese translation , so that it will take the english and work.

Thanks

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