Sorry, it does not work.
The {{object.contact_name}} gives full name and surname.

Hello Branimir,
Sorry for responding this late,
If able to can you show me your template so, I can guide you perfectly.
If not, you could most probably try to do this "{{ object.contact_name }}" the contact_name will be replaced with the first name if you could install partner_firstname app which will be free, then also you could ask someone to do it as a feature for you and save it in one field.
For further questions ask here I will be responding in this weekend too!
Thanks

Hello Jainil, I have explained the problem further, could you help me solve the problem? Thank you

Hi Jainil and Eva, thank you for helping. Sure, I will try to elaborate the problem precisely, but since I do not have enough karma points to post screenshots or links, I will try to explain as best as I can:

I am trying to automate sending emails to leads in CRM module. When trying to create a personalized email campaing in Email Marketing, I want to address every emailed client by their name, f.E.: "Dear Mr. Pancake". In order to do that, I am trying to use the dynamic placeholder ${object.name}

However, when I send the test email, I am not receiving the name in the email, but the placeholder itself.

I have searched for possible answers, and found out that there is a possibility that dynamic fields aren't connected to the module, so I activated the developer mode to view the fields, and found only these fields with "name" in it.

Since I didn't found the ${object.name}, I tested it with the placeholder ${object.contact_name} , and even tried to paste the code itself instead of the placeholder: <span t-field="object.contact_name"/>.

I have checked whether the Contact_Name is connected to the CRM (since the Related Model field is empty) and found out this by clicking on contact_name field.

I have also tried to create an email template in Settings->Technical->Email Templates, but found out later that I cannot access email templates from Email Marketing app (only emails I create withing the app).

I hope this gives enough information, if anything is missing I will gladly provide additional information.

Thanks, Bran