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I have a customer with more than 14000 products available on POS.

If I try to open a session whith a few products it works fine. 

When all the 14000 products are available on POS it throws this: 


An error occurred while loading the Point of sale:

Connection to /web/dataset/call_kw/pos.session/load_pos_data

Couldn’t be established or was interrupted


What can I do? Is there a límit on the number of products loaded on POS? 


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Hello,

If you are using Odoo 17 or above, the default value for the limit of product loaded when open POS session is 20000 but you can set the limit of product loaded when open the POS session as below:

  • You have to login to Odoo with Admin account.
  • Enable developer mode.
  • Go to the Settings app > Technical > Parameters > System parameters. 
  • Create a new parameter: 

​Key: point_of_sale.limited_product_count

                Value: (Number of products to load)


The other products will be uploaded if you searched for a product or scan barcode.


You can visit the below answer for more details:

How to define the quantity of products displayed at the point of sale? (Odoo 17) (This feature was in odoo 16) | Odoo

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Autor Mejor respuesta

Thanks!
I set a limit of 5000 products and the POS starts successfully.

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