Skip to Content
Odoo Menu
  • Prijavi
  • Try it free
  • Aplikacije
    Finance
    • Knjigovodstvo
    • Obračun
    • Stroški
    • Spreadsheet (BI)
    • Dokumenti
    • Podpisovanje
    Prodaja
    • CRM
    • Prodaja
    • POS Shop
    • POS Restaurant
    • Naročnine
    • Najem
    Spletne strani
    • Website Builder
    • Spletna trgovina
    • Blog
    • Forum
    • Pogovor v živo
    • eUčenje
    Dobavna veriga
    • Zaloga
    • Proizvodnja
    • PLM
    • Nabava
    • Vzdrževanje
    • Kakovost
    Kadri
    • Kadri
    • Kadrovanje
    • Odsotnost
    • Ocenjevanja
    • Priporočila
    • Vozni park
    Marketing
    • Družbeno Trženje
    • Email Marketing
    • SMS Marketing
    • Dogodki
    • Avtomatizacija trženja
    • Ankete
    Storitve
    • Projekt
    • Časovnice
    • Storitve na terenu
    • Služba za pomoč
    • Načrtovanje
    • Termini
    Produktivnost
    • Razprave
    • Odobritve
    • IoT
    • Voip
    • Znanje
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industrije
    Trgovina na drobno
    • Book Store
    • Trgovina z oblačili
    • Trgovina s pohištvom
    • Grocery Store
    • Trgovina s strojno opremo računalnikov
    • Trgovina z igračami
    Food & Hospitality
    • Bar and Pub
    • Restavracija
    • Hitra hrana
    • Guest House
    • Beverage Distributor
    • Hotel
    Nepremičnine
    • Real Estate Agency
    • Arhitekturno podjetje
    • Gradbeništvo
    • Estate Management
    • Vrtnarjenje
    • Združenje lastnikov nepremičnin
    Svetovanje
    • Računovodsko podjetje
    • Odoo Partner
    • Marketinška agencija
    • Law firm
    • Pridobivanje talentov
    • Audit & Certification
    Proizvodnja
    • Tekstil
    • Metal
    • Pohištvo
    • Hrana
    • Brewery
    • Poslovna darila
    Health & Fitness
    • Športni klub
    • Trgovina z očali
    • Fitnes center
    • Wellness Practitioners
    • Lekarna
    • Frizerski salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Sistemi sončne energije
    • Izdelovalec čevljev
    • Čistilne storitve
    • HVAC Services
    Ostali
    • Neprofitna organizacija
    • Agencija za okolje
    • Najem oglasnih panojev
    • Fotografija
    • Najem koles
    • Prodajalec programske opreme
    Browse all Industries
  • Skupnost
    Learn
    • Tutorials
    • Dokumentacija
    • Certifikati
    • Šolanje
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Prenesi
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Dogodki
    • Prevodi
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Sklici kupca
    • Podpora
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Določanje cen
  • Pomoč

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Knjigovodstvo
  • Zaloga
  • PoS
  • Projekt
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Ključne besede (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Ključne besede (View all)
odoo accounting v14 pos v15
About this forum
Pomoč

[Odoo 10 Community] Error on installation App Live Chat from Odoo S.A.

Naroči se

Get notified when there's activity on this post

This question has been flagged
installationerrorappslivechat
4 Odgovori
5517 Prikazi
Avatar
Tommy Lo

Hello, I'm facing an error on installing process for App Live Chat. Maybe someone can help:

Traceback (most recent call last):

  File "/usr/local/src/odoo-source/odoo/http.py", line 638, in _handle_exception

    return super(JsonRequest, self)._handle_exception(exception)

  File "/usr/local/src/odoo-source/odoo/http.py", line 675, in dispatch

    result = self._call_function(**self.params)

  File "/usr/local/src/odoo-source/odoo/http.py", line 331, in _call_function

    return checked_call(self.db, *args, **kwargs)

  File "/usr/local/src/odoo-source/odoo/service/model.py", line 119, in wrapper

    return f(dbname, *args, **kwargs)

  File "/usr/local/src/odoo-source/odoo/http.py", line 324, in checked_call

    result = self.endpoint(*a, **kw)

  File "/usr/local/src/odoo-source/odoo/http.py", line 933, in __call__

    return self.method(*args, **kw)

  File "/usr/local/src/odoo-source/odoo/http.py", line 504, in response_wrap

    response = f(*args, **kw)

  File "/usr/local/src/odoo-source/addons/web/controllers/main.py", line 882, in call_button

    action = self._call_kw(model, method, args, {})

  File "/usr/local/src/odoo-source/addons/web/controllers/main.py", line 870, in _call_kw

    return call_kw(request.env[model], method, args, kwargs)

  File "/usr/local/src/odoo-source/odoo/api.py", line 681, in call_kw

    return call_kw_multi(method, model, args, kwargs)

  File "/usr/local/src/odoo-source/odoo/api.py", line 672, in call_kw_multi

    result = method(recs, *args, **kwargs)

  File "/usr/local/src/odoo-source/odoo/addons/base/module/module.py", line 410, in button_immediate_install

    return self._button_immediate_function(type(self).button_install)

  File "/usr/local/src/odoo-source/odoo/addons/base/module/module.py", line 484, in _button_immediate_function

    modules.registry.Registry.new(self._cr.dbname, update_module=True)

  File "/usr/local/src/odoo-source/odoo/modules/registry.py", line 78, in new

    odoo.modules.load_modules(registry._db, force_demo, status, update_module)

  File "/usr/local/src/odoo-source/odoo/modules/loading.py", line 339, in load_modules

    loaded_modules, update_module)

  File "/usr/local/src/odoo-source/odoo/modules/loading.py", line 237, in load_marked_modules

    loaded, processed = load_module_graph(cr, graph, progressdict, report=report, skip_modules=loaded_modules, perform_checks=perform_checks)

  File "/usr/local/src/odoo-source/odoo/modules/loading.py", line 156, in load_module_graph

    _load_data(cr, module_name, idref, mode, kind='data')

  File "/usr/local/src/odoo-source/odoo/modules/loading.py", line 95, in _load_data

    tools.convert_file(cr, module_name, filename, idref, mode, noupdate, kind, report)

  File "/usr/local/src/odoo-source/odoo/tools/convert.py", line 848, in convert_file

    convert_xml_import(cr, module, fp, idref, mode, noupdate, report)

  File "/usr/local/src/odoo-source/odoo/tools/convert.py", line 918, in convert_xml_import

    obj.parse(doc.getroot(), mode=mode)

  File "/usr/local/src/odoo-source/odoo/tools/convert.py", line 799, in parse

    self.parse(rec, mode)

  File "/usr/local/src/odoo-source/odoo/tools/convert.py", line 802, in parse

    self._tags[rec.tag](rec, de, mode=mode)

  File "/usr/local/src/odoo-source/odoo/tools/convert.py", line 780, in _tag_template

    return self._tag_record(record, data_node)

  File "/usr/local/src/odoo-source/odoo/tools/convert.py", line 710, in _tag_record

    id = self.env(context=rec_context)['ir.model.data']._update(rec_model, self.module, res, rec_id or False, not self.isnoupdate(data_node), noupdate=self.isnoupdate(data_node), mode=self.mode)

  File "/usr/local/src/odoo-source/odoo/addons/base/ir/ir_model.py", line 1192, in _update

    record = record.create(values)

  File "/usr/local/src/odoo-source/odoo/addons/base/ir/ir_ui_view.py", line 353, in create

    return super(View, self).create(self._compute_defaults(values))

  File "/usr/local/src/odoo-source/odoo/models.py", line 3818, in create

    self._fields[key].determine_inverse(record)

  File "/usr/local/src/odoo-source/odoo/fields.py", line 999, in determine_inverse

    getattr(records, self.inverse)()

  File "/usr/local/src/odoo-source/odoo/addons/base/ir/ir_ui_view.py", line 220, in _inverse_arch

    view.write(data)

  File "/usr/local/src/odoo-source/odoo/addons/base/ir/ir_ui_view.py", line 371, in write

    return super(View, self).write(self._compute_defaults(vals))

  File "/usr/local/src/odoo-source/odoo/models.py", line 3550, in write

    self._write(old_vals)

  File "/usr/local/src/odoo-source/odoo/models.py", line 3696, in _write

    self._validate_fields(vals)

  File "/usr/local/src/odoo-source/odoo/models.py", line 1074, in _validate_fields

    raise ValidationError("%s\n\n%s" % (_("Error while validating constraint"), tools.ustr(e)))

ParseError: "Error while validating constraint

Element '<xpath expr="//ul[@id='products']">' cannot be located in parent view

Error context:

View `Footer Rating Livechat Link`

[view_id: 1075, xml_id: n/a, model: n/a, parent_id: 234]

None" while parsing None:33, near

<data inherit_id="website.footer_default" name="Footer Rating Livechat Link">

            <xpath expr="//ul[@id='products']" position="inside">

                <li><a href="/livechat/">Livechat Support</a></li>

            </xpath>

        </data>


1
Avatar
Opusti
Niyas Raphy (Walnut Software Solutions)

Hi, did you have done any customization in the db ? please check whether there is any module which is in cancel install, also install this module in fresh db and check whether you get the same error or not

Jonathan Leaders

I have the same error. No customization to my knowledge. How do I check if there's any modules with a cancelled install?

Ray Carnes

In the list of Apps, group by Status (you will have to use "Add Custom Group" to find this field) to see if any Apps/modules are not 'Installed' or 'Not Installed'. The App you are installing is looking for a View created by the website module. Look in the Odoo log file, especially at startup, to make sure there are no other errors about Odoo not being able to find the website module.

Avatar
Mina
Best Answer

I have the same issue.

0
Avatar
Opusti
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Prijavi
Related Posts Odgovori Prikazi Aktivnost
The following modules are needed by other models Solved
installation error apps models
Avatar
Avatar
1
apr. 24
12363
Error when installing module hr
hr installation error apps user
Avatar
1
okt. 20
6084
Install Purchased App from the App Store. Solved
installation apps
Avatar
Avatar
3
jan. 19
5713
how to fix the problem during installing odoo 8 ??
installation error
Avatar
0
mar. 17
4650
ParseError: "External ID not found..." when installing Sale Forecast Solved
installation error apps sale external_id
Avatar
Avatar
2
dec. 16
6183
Community
  • Tutorials
  • Dokumentacija
  • Forum
Open Source
  • Prenesi
  • Github
  • Runbot
  • Prevodi
Services
  • Odoo.sh Hosting
  • Podpora
  • Nadgradnja
  • Custom Developments
  • Izobraževanje
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Sredstva blagovne znamke
  • Kontakt
  • Zaposlitve
  • Dogodki
  • Podcast
  • Blog
  • Stranke
  • Pravno • Zasebnost
  • Varnost
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now