Hello, Erik,
To share an article in Odoo Knowledge with a group of people or a company and grant access to all the contacts related to that company, you can follow the below steps:
Create a group in Odoo for the people or company you want to share the article with. To create a group, go to the Contacts app and click on "Groups". Then, click on "Create" and enter the name of the group and the contacts related to the company.
Once the group is created, go to the Knowledge app and select the article you want to share.
Click on the "Share" button and select "Group" from the dropdown.
Choose the group you just created and click on "Add". This will grant access to all the contacts related to that company.
You can also set the access level for the group, such as read-only or read-write access.
That's it! The article is now shared with the selected group, and all the contacts related to that company will have access to it according to the access level you have set.
If you need any assistance or support, please don't hesitate to reach out. Our team is always here to help!"
Regards,
Ksolves Team!
Hi,
where is this feature? It does not appear in Odoo Cloud?
Perhaps, this third-party app might be an alternative to suit your goals: https://apps.odoo.com/apps/modules/18.0/knowsystem