Skip to Content
Odoo Menu
  • Prijavi
  • Try it free
  • Aplikacije
    Finance
    • Knjigovodstvo
    • Obračun
    • Stroški
    • Spreadsheet (BI)
    • Dokumenti
    • Podpisovanje
    Prodaja
    • CRM
    • Prodaja
    • POS Shop
    • POS Restaurant
    • Naročnine
    • Najem
    Spletne strani
    • Website Builder
    • Spletna trgovina
    • Blog
    • Forum
    • Pogovor v živo
    • eUčenje
    Dobavna veriga
    • Zaloga
    • Proizvodnja
    • PLM
    • Nabava
    • Vzdrževanje
    • Kakovost
    Kadri
    • Kadri
    • Kadrovanje
    • Odsotnost
    • Ocenjevanja
    • Priporočila
    • Vozni park
    Marketing
    • Družbeno Trženje
    • Email Marketing
    • SMS Marketing
    • Dogodki
    • Avtomatizacija trženja
    • Ankete
    Storitve
    • Projekt
    • Časovnice
    • Storitve na terenu
    • Služba za pomoč
    • Načrtovanje
    • Termini
    Produktivnost
    • Razprave
    • Odobritve
    • IoT
    • Voip
    • Znanje
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industrije
    Trgovina na drobno
    • Book Store
    • Trgovina z oblačili
    • Trgovina s pohištvom
    • Grocery Store
    • Trgovina s strojno opremo računalnikov
    • Trgovina z igračami
    Food & Hospitality
    • Bar and Pub
    • Restavracija
    • Hitra hrana
    • Guest House
    • Beverage Distributor
    • Hotel
    Nepremičnine
    • Real Estate Agency
    • Arhitekturno podjetje
    • Gradbeništvo
    • Estate Management
    • Vrtnarjenje
    • Združenje lastnikov nepremičnin
    Svetovanje
    • Računovodsko podjetje
    • Odoo Partner
    • Marketinška agencija
    • Law firm
    • Pridobivanje talentov
    • Audit & Certification
    Proizvodnja
    • Tekstil
    • Metal
    • Pohištvo
    • Hrana
    • Brewery
    • Poslovna darila
    Health & Fitness
    • Športni klub
    • Trgovina z očali
    • Fitnes center
    • Wellness Practitioners
    • Lekarna
    • Frizerski salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Sistemi sončne energije
    • Izdelovalec čevljev
    • Čistilne storitve
    • HVAC Services
    Ostali
    • Neprofitna organizacija
    • Agencija za okolje
    • Najem oglasnih panojev
    • Fotografija
    • Najem koles
    • Prodajalec programske opreme
    Browse all Industries
  • Skupnost
    Learn
    • Tutorials
    • Dokumentacija
    • Certifikati
    • Šolanje
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Prenesi
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Dogodki
    • Prevodi
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Sklici kupca
    • Podpora
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Določanje cen
  • Pomoč

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Knjigovodstvo
  • Zaloga
  • PoS
  • Projekt
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Ključne besede (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Ključne besede (View all)
odoo accounting v14 pos v15
About this forum
Pomoč

The additional step doesn’t work correctly and the continue payment on it doesn’t even work

Naroči se

Get notified when there's activity on this post

This question has been flagged
action
1 Odgovori
1621 Prikazi
Avatar
Gabriel Gonzalez

Hi, I have a problem with the additional step, first, when i insert my address information, I get send directly to the additional step, but it should send me to the delivery method page, if I select to go back i get send to the delivery method page then to the invoicing info page and then again to the additional step page, the problem is that the continue to payment button doesn’t work, I created one that sends you directly to the payment page but this is not the way I need it, I need the continue payment button to work, can someone help me with this? 

0
Avatar
Opusti
Avatar
Odiware Technologies
Best Answer

It sounds like you're encountering a flow issue with your checkout process in Odoo, where the "Continue to Payment" button is not functioning as expected. Here’s how you can approach fixing this:

  1. Check the Checkout Flow Configuration:
    • Go to Website → Settings → Checkout.
    • Ensure that the steps in the checkout process are correctly set up (Address, Delivery, Payment, etc.). The "Continue to Payment" button should be configured to go from the address or delivery step directly to the payment step.
  2. Custom Button Redirection Issue:
    • If you've created a custom button for direct payment redirection, there might be a conflict with the standard flow. Remove or disable the custom redirection button and let Odoo handle the navigation through the default process.
  3. Inspect JavaScript:
    • If you’ve customized any JavaScript related to the checkout process, ensure the functions for the "Continue to Payment" button are properly handling the flow and not causing a redirect loop.
    • Open the browser console (F12) and check for any JavaScript errors that could be interrupting the process.
  4. Ensure Correct Sequence of Steps:
    • The issue of being redirected between pages could be because the user is not completing the required steps before moving to the next one. Double-check that your Odoo checkout settings require users to complete each step (address, delivery, invoicing) before moving to the next.
  5. Odoo Customization:
    • If you've done any customizations to the checkout process (for example, modifying the flow of steps or altering the functionality of buttons), ensure the logic is implemented correctly and that the "Continue to Payment" button triggers the right action.
  6. Check for Custom Modules:
    • If you’re using any custom modules for the checkout or payment process, they could be causing conflicts. Temporarily disable them and see if the issue persists.
  7. Clear Cache and Refresh:
    • Clear your browser cache and refresh the page to ensure that any recent changes are properly loaded.

Once these steps are checked, the "Continue to Payment" button should work as intended, following the correct flow from address input, through delivery, and to payment.

If you continue to have issues, reviewing any custom code or consulting with an Odoo developer might be necessary for more in-depth debugging.

-1
Avatar
Opusti
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Prijavi
Related Posts Odgovori Prikazi Aktivnost
Enhanced Pricelist Discount Reporting and Accounting in Odoo 17
action
Avatar
0
dec. 25
7
How to Book Flights on Ex-pedia? ✈️ (Complete 2025 Guide)
action
Avatar
0
dec. 25
2
No error or warning message during import/export in Odoo Body:
action
Avatar
0
dec. 25
88
{~!@!IBeria52MX} ¿Cómo puedo reservar mi vuelo en Iberia?
action
Avatar
0
dec. 25
5
odoo 19, Social Marketing module
action
Avatar
Avatar
1
dec. 25
398
Community
  • Tutorials
  • Dokumentacija
  • Forum
Open Source
  • Prenesi
  • Github
  • Runbot
  • Prevodi
Services
  • Odoo.sh Hosting
  • Podpora
  • Nadgradnja
  • Custom Developments
  • Izobraževanje
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Sredstva blagovne znamke
  • Kontakt
  • Zaposlitve
  • Dogodki
  • Podcast
  • Blog
  • Stranke
  • Pravno • Zasebnost
  • Varnost
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now