Hello,
I’m encountering an issue with the Subscription and Point of Sale (PoS) modules in my Odoo instance.
Here’s what’s happening:
1. I have a subscription product that is both Recurrent and Available in PoS.
2. When I set a date for next invoice, Odoo automatically generates the next invoice from a subscription (e.g. subscription S03840), the invoice is created and linked correctly, but the “Montant impayé” (Unpaid amount) column shows 0,00 DA, even though the invoice has not been paid.
https://www.dropbox.com/scl/fi/ixbpf1gt12ub2ygebno7e/screenshot2.jpg?rlkey=1k095a0ykask1tu8j94p4oow9&st=js9rdvka&dl=0
https://www.dropbox.com/scl/fi/af21xzedtqablalbco63l/screenshot3.jpg?rlkey=ctx2doznc0ignmkletru7m39d&st=qs4gtzx7&dl=0
https://www.dropbox.com/scl/fi/9b50unttcxwn7ysujn74r/screenshot4.jpg?rlkey=pluwcrld13ye2oulp5fz8ktmh&st=qfftb9lx&dl=0
3. If I later sell the same product via PoS for the same customer, Odoo creates a new paid invoice, instead of reconciling the payment with the existing subscription invoice.
This results in two separate invoices for the same product:
One from the subscription (unpaid, showing 0 in the “Non paid” column)
One from PoS (paid)
This behavior is confusing, because the subscription invoice appears as if it’s paid (0 unpaid amount), while the actual payment is recorded separately in PoS.
Expected behavior:
When a PoS sale is made for a product linked to an active subscription, Odoo should reconcile the PoS payment with the existing subscription invoice.
Could you please confirm whether this is the expected behavior or a bug?
If it’s expected, what is the recommended configuration or workaround to ensure that subscription invoices and PoS payments are properly synchronized?
Thank you for your help
Odoo version 17
