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1 Odgovori
1232 Prikazi

I cannot make or view invoices correctly please help

Odoo 16.0 On-premise

When trying to create invoices in accounting module the preview looks OK but when printing downloading it does not include >

the header, footer or company details including logo

Any answer would be appreciated Thank you

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Opusti
Best Answer

There are a lot of entries with this topic. 
The most probable issue is that you need the correct version of wkhtmltopdf (0.12.3) 

https://www.odoo.com/es_ES/forum/ayuda-1/15-0-headers-amb-footers-missing-in-documents-213723

https://www.odoo.com/es_ES/forum/ayuda-1/header-and-footer-not-showing-in-pdf-205290 

https://www.odoo.com/es_ES/forum/ayuda-1/report-header-missing-227084

https://www.odoo.com/es_ES/forum/ayuda-1/printed-offers-and-reports-are-missing-the-headers-and-footers-207310
 

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Avtor

Thank you Josep

Avtor

Not simple or necessary for a paid program but to get invoices to work I had to uninstall wkhtmltopdf and downgrade to wkhtmltopdf (0.12.3) and it worked. I will also need to be carefull to not upgrade wkhtmltopdf on my server.

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