I have set several stages for CRM possibilities and one is 'Follow Up'
Basically I move there every "We are wondering if we can still help you with this / if the customer's requirement still remains" type of messages. and after 1-2 weeks I ask them again if the case is still open.
What I would like to do is to automate this by stage and wanted amount of delay in days before a follow up email is sent.
Could this be easily done with server actions? And if so, how?
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Knjigovodstvo
- Zaloga
- PoS
- Projekt
- MRP
This question has been flagged
1
Odgovori
1923
Prikazi
Hello Murola,
Automating the same seems a bit level of custom development. But this is still easy with having proper utilisation of Activities & Email Templates.
Hope this helps. Feel free to connect at odoobudy@gmail.com to discuss this more.
Thanks.
Enjoying the discussion? Don't just read, join in!
Create an account today to enjoy exclusive features and engage with our awesome community!
Prijavi