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ordersproductscheckoutv17
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Lee Ward

Products are no longer being shown in the checkout pages. 


How do I add them back?

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Kassér
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Lee Ward
Forfatter Bedste svar

UPDATE:

Odoo finally got back to me after a stupidly long wait, and this issue is happening due to the upgrade to V17.0.

If you have recently upgraded and are having the same issue, follow these steps.

  • Activate developer mode (with assets)
  • Technical > User Interface > Views
  • Search: portal_my_home
  • Select: My Portal
  • Click the Cog > Compare/Reset > Reset to file version (hard reset) > Reset view

Repeat these steps with: portal.portal_docs_entry

This should fix your problems.

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Kassér
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Cybrosys Techno Solutions Pvt.Ltd
Bedste svar

Hi,

In odoo, the products are available on the right side of your page. please check the below screenshot.


Hope it helps

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Gregor Flajs
Bedste svar

Same here.  I've noticed this issue just recently and have no idea how to get it back. 

Checkout Overview is shown on mobile device, but not on desktop, so it should be CSS issue. 

My database is on Odoo saas-17.1.


EDIT:

I've also noticed that "Order summary" block is hidden on wide screens, but visible on smaller (like tablets or phones). 

I would post my screenshot, but I can't because I don't have enough karma points.


EDIT2:

Odoo support got back to me also, and I had to hard reset "Checkout page Layout" view.

Apparently I have somehow changed this view and functionality was broken.

This are the instructions if anyone will encounter the same problem:

  • activate developer mode,
  • --> Go to Settings--> Technical --> Views --> Checkout page Layout --> Gear button --> Compare /Reset --> Hard reset.
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Kassér
Support

I realized the issue just today and was wondering what was going on. Thank you very much for posting the solution. Reset the checkout page fixed the problem.

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