Skip to Content
Odoo Menu
  • Log ind
  • Prøv gratis
  • Apps
    Økonomi
    • Bogføring
    • Fakturering
    • Udgifter
    • Regneark (BI)
    • Dokumenter
    • e-Signatur
    Salg
    • CRM
    • Salg
    • POS Butik
    • POS Restaurant
    • Abonnementer
    • Udlejning
    Hjemmeside
    • Hjemmesidebygger
    • e-Handel
    • Blog
    • Forum
    • LiveChat
    • e-Læring
    Forsyningskæde
    • Lagerbeholdning
    • Produktion
    • PLM
    • Indkøb
    • Vedligeholdelse
    • Kvalitet
    HR
    • Medarbejdere
    • Rekruttering
    • Fravær
    • Medarbejdersamtaler
    • Anbefalinger
    • Flåde
    Marketing
    • Markedsføring på sociale medier
    • E-mailmarketing
    • SMS-marketing
    • Arrangementer
    • Automatiseret marketing
    • Spørgeundersøgelser
    Tjenester
    • Projekt
    • Timesedler
    • Udkørende Service
    • Kundeservice
    • Planlægning
    • Aftaler
    Produktivitet
    • Dialog
    • Godkendelser
    • IoT
    • VoIP
    • Vidensdeling
    • WhatsApp
    Tredjepartsapps Odoo Studio Odoo Cloud-platform
  • Brancher
    Detailhandel
    • Boghandel
    • Tøjforretning
    • Møbelforretning
    • Dagligvarebutik
    • Byggemarked
    • Legetøjsforretning
    Mad og værtsskab
    • Bar og pub
    • Restaurant
    • Fastfood
    • Gæstehus
    • Drikkevareforhandler
    • Hotel
    Ejendom
    • Ejendomsmægler
    • Arkitektfirma
    • Byggeri
    • Ejendomsadministration
    • Havearbejde
    • Boligejerforening
    Rådgivning
    • Regnskabsfirma
    • Odoo-partner
    • Marketingbureau
    • Advokatfirma
    • Rekruttering
    • Audit & certificering
    Produktion
    • Tekstil
    • Metal
    • Møbler
    • Fødevareproduktion
    • Bryggeri
    • Firmagave
    Heldbred & Fitness
    • Sportsklub
    • Optiker
    • Fitnesscenter
    • Kosmetolog
    • Apotek
    • Frisør
    Håndværk
    • Handyman
    • IT-hardware og support
    • Solenergisystemer
    • Skomager
    • Rengøringsservicer
    • VVS- og ventilationsservice
    Andet
    • Nonprofitorganisation
    • Miljøagentur
    • Udlejning af billboards
    • Fotografi
    • Cykeludlejning
    • Softwareforhandler
    Gennemse alle brancher
  • Community
    Få mere at vide
    • Tutorials
    • Dokumentation
    • Certificeringer
    • Oplæring
    • Blog
    • Podcast
    Bliv klogere
    • Udannelselsesprogram
    • Scale Up!-virksomhedsspillet
    • Besøg Odoo
    Få softwaren
    • Download
    • Sammenlign versioner
    • Udgaver
    Samarbejde
    • Github
    • Forum
    • Arrangementer
    • Oversættelser
    • Bliv partner
    • Tjenester til partnere
    • Registrér dit regnskabsfirma
    Modtag tjenester
    • Find en partner
    • Find en bogholder
    • Kontakt en rådgiver
    • Implementeringstjenester
    • Kundereferencer
    • Support
    • Opgraderinger
    Github Youtube Twitter LinkedIn Instagram Facebook Spotify
    +1 (650) 691-3277
    Få en demo
  • Prissætning
  • Hjælp

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Bogføring
  • Lager
  • PoS
  • Projekt
  • MRP
All apps
Du skal være registreret for at interagere med fællesskabet.
All Posts People Emblemer
Tags (View all)
odoo accounting v14 pos v15
Om dette forum
Du skal være registreret for at interagere med fællesskabet.
All Posts People Emblemer
Tags (View all)
odoo accounting v14 pos v15
Om dette forum
Hjælp

Can't get emails sent from Odoo 10 then without a failure

Tilmeld

Få besked, når der er aktivitet på dette indlæg

Dette spørgsmål er blevet anmeldt
emailsfailureemailing
3 Besvarelser
4651 Visninger
Avatar
S. Edelman

Hello,

I have a booking system in Odoo 10 that should be sending emails for the clients but they are not leaving from Odoo. If I go to General Settings and there into the queue of "Failed emails", I can "Retry" and then "Send" and then it leaves and arrives to the client normally. But no message goes without failing first.

We had the main admin email ending with different domain than the domain alias, so we tried if changing that would change the matter but it made no difference either.

We are getting an Failure Reason like 

The action could not be performed due to security restrictions. Please contact the administration.

(Dokument type: Message, Operation: read) 
None
How could we debug this issue? We have tried to solve this issue for months already. If it doesn't get solved, there is no other solution than changing the ERP itself.

0
Avatar
Kassér
Mohammed Amal N

Hi are you retrying the send mails using the same user with who is supposed to send the mail?

Mohammed Amal N

The error says the user don't have access to read message, sending mails is related with discuss module

Avatar
S. Edelman
Forfatter Bedste svar

There has been no alert that there was an answer for this message, thus answering only now. 

I do not know what do you mean by "retrying to send mails using the same user with who is supposed to send the mail"?

There was a colleague who said that it's better we change the sender email to have the same domain than the erp's domain. So, we made another email address only for the purpose of sending emails from the erp. And the emails do leave, if I go and retry but otherwise they always fail. I do not change any email address when retrying, just click the button to retry and it goes. But I can't be there like 24 hour per day checking if I need to retry the email queue.

Of course, I'm really ready to stop using the whole Odoo at this point but there has been enormous effort otherwise put into the system, so I would be willing to give a chance for it. I had paid consultants also looking at it and the answer was basically that Odoo's system is problematic, and no solution. I could imagine anyhow that some of us are using it successfully, right? I try to think in a positive way and things should have a solution. :) 

0
Avatar
Kassér
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Tilmeld dig
Related Posts Besvarelser Visninger Aktivitet
How to identify bounced email?
email emails emailing
Avatar
Avatar
1
mar. 24
3612
Retaining record mapping while sending emails with external servers
email emails emailing Email
Avatar
0
okt. 23
2398
Odoo email setup
email emails emailing 10.0
Avatar
Avatar
Avatar
2
sep. 18
8086
Mail server setup community V11
setup server emails emailing
Avatar
0
mar. 18
3769
Email Template Error Code
emails emailing emailtemplate email_template
Avatar
0
jun. 16
5714
Community
  • Tutorials
  • Dokumentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Oversættelser
Tjenester
  • Odoo.sh-hosting
  • Support
  • Opgradere
  • Individuelt tilpasset udvikling
  • Uddannelse
  • Find en bogholder
  • Find en partner
  • Bliv partner
Om os
  • Vores virksomhed
  • Brandaktiver
  • Kontakt os
  • Stillinger
  • Arrangementer
  • Podcast
  • Blog
  • Kunder
  • Juridiske dokumenter • Privatlivspolitik
  • Sikkerhedspolitik
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo er en samling open source-forretningsapps, der dækker alle dine virksomhedsbehov – lige fra CRM, e-handel og bogføring til lagerstyring, POS, projektledelse og meget mere.

Det unikke ved Odoo er, at systemet både er brugervenligt og fuldt integreret.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now