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outlookpluginV16
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Willy

Good afternoon, I have a problem whenever I try to connect my Odoo database with the Odoo Inbox Add-in on Microsoft Outlook. Any time I put my Database URL, it doesn't connect and shows this message:

Could not connect to your database. Make sure the module is installed in Odoo (Settings > General Settings > Integrations > Mail Plugins). See our FAQ.

But the problem persists. I even tried unmarking and then marking again the Mail Plugin checkbox, and reinstalling the add-in, but nothing happened. How can I solve this problem? I'll be grateful if you could help me. By the way, I'm using Odoo Community v16.

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Kassér
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Cybrosys Techno Solutions Pvt.Ltd
Bedste svar

Hi,


Please refer to the following for connecting Odoo with Outlook.


* https://www.odoo.com/documentation/18.0/applications/general/email_communication/azure_oauth.html

* https://www.odoo.com/documentation/18.0/applications/general/integrations/mail_plugins/outlook.html


Hope it helps

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Kassér
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